Remote Position
[Remote] Engineering Manager, FDE Infrastructure (NORAM)
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. Cohere is hiring an Engineering Manager to lead its Forward Deployed Engineering team, which deploys Cohere’s North platform in customer environments. The role oversees customer implementations and delivery while partnering across Product, Engineering, and Sales to scale enterprise AI deployments.
Responsibilities
- Lead and mentor a team of Forward Deployed Engineers
- Drive end-to-end deployment of North in private cloud and on-premises environments
- Take ownership of customer success from technical implementation through delivery
- Collaborate closely with Product, Engineering, and Sales to shape how we deliver AI to enterprises
- Mentor your team on cloud infrastructure, Kubernetes, and enterprise-grade deployments
- Optimize performance for OpenSearch, databases, and other K8s services
- Define scaling guidelines for GPU and CPU compute resources
- Build processes & technology that scales — we're growing fast
Skills
- 5+ years of experience in software engineering with demonstrated leadership
- Hands-on experience deploying enterprise software at scale
- Strong expertise in cloud infrastructure (Azure, AWS, GCP)
- Experience with Kubernetes, Helm, and CI/CD pipelines
- High agency — you don't wait for permission to solve problems
- A doer mentality — you dig in and get stuff done
- Experience managing engineers in a fast-paced, high-growth environment
- Excellent communication skills in English
- Fluency in additional European languages
- Experience with AI/ML infrastructure
- Background in enterprise security and compliance
Benefits
- Equity
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
- Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
- Remote-first work arrangement.
Company Overview
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