[Remote] Enterprise Workday Administration

Note: The job is a remote job and is open to candidates in USA. Dungarvin is a mission-driven provider of support services for people with intellectual and developmental disabilities. The Enterprise Workday Administrator will own Workday configuration, administration, support, integrations, reporting, releases, and change management while partnering with HR, Finance, IS leadership, and vendors to drive operational excellence.

Responsibilities

• Manage Workday tenant configuration, business processes, and system settings
• Lead updates, releases, and system enhancements
• Maintain documentation, configuration guides, and training materials
• Evaluate and implement new Workday features to maximize organizational impact
• Serve as technical escalation point for complex Workday issues
• Train and enable Tier 1 & Tier 2 support teams to resolve issues effectively
• Manage ticket queues and resolve challenging system problems
• Lead Workday change control committee with HR, Finance, and IS stakeholders
• Facilitate decisions for system changes and enhancements
• Communicate updates, secure approvals, and implement changes, with organizational impact
• Promote adoption and effective communication of Workday changes
• Manage vendor relationships and third-party support to optimize system performance

Skills

• Bachelor's in Information Systems, Information Technologies, Information Technology, Computer Science, or a closely related field with  equivalent experience
• Proficient in troubleshooting, tier-3 support, report building, and system documentation
• 7+ years of hands-on Workday administration, including tenant management, business processes, security roles and access control, integrations (EIB, Core Connect, APIs, Workday Studio), reporting, and release management
• Experience with cloud platforms, enterprise integrations, Microsoft Office 365, and data reporting/analytics tools (Prism, calculated fields, dashboards)
• Willingness to pursue Workday certifications (training provided) and stay current on best practices
• Candidates must be legally authorized to work in the United States on a permanent basis. This position does not offer visa sponsorship now or in the future
• Analyze processes and data to identify improvements, optimize workflows, and guide system design for long-term effectiveness
• Expert in system administration, process management, integrations, and reporting
• Strong troubleshooting and problem-solving skills with knowledge of cybersecurity, data privacy, disaster recovery, and compliance
• Able to support complex, multi-unit environments efficiently
• Lead change committees, influence stakeholders, mentor support teams, and guide system updates, implementations, and enhancements with clear communication and organizational buy-in
• Plan and manage system upgrades and go-lives, juggling multiple priorities and deadlines while maintaining accurate documentation and high attention to detail
• Translate technical concepts for non-technical users, present to internal audiences, and build strong relationships across HR, Finance, and IT
• Adjust quickly to system updates, process changes, and evolving organizational needs while embracing continuous learning and innovation
• Foster a collaborative, solutions-focused mindset and prioritize user satisfaction alongside organizational goals
• Experience managing integrations with third-party systems, Workday security management, identity and access management systems, and understanding of IT security best practices
• Workday certifications (HCM, Finance, Security), additional Workday security or reporting certifications
• CompTIA A+ Certification, or other IT certifications
• Application administration, integrations/interface management, leading committees, supporting system implementations

Benefits

• Remote work (unable to hire candidates located in Pennsylvania or New York)
• Regular training with vendors and a dedicated training budget
• 401 K plan with up to 3% employer match after one year of service
• PTO that increases with tenure, PTO donation options, and paid sick leave
• Medical, dental, and vision coverage (including dental for domestic partners)
• Pet insurance, supplemental insurance options, and flexible spending and health savings accounts (FSA and HSA)
• 100% company-paid long-term disability and life insurance
• National Brand Discounts
• Employee Referral Program
• Employee Assistance Program
• Access to Tapcheck (get 50% of your pay before payday)
• Internal job mobility nationwide
• Willingness to pursue Workday certifications (training provided)

Company Overview