Remote Position

[Remote] Entry-Level High-Value Account Prospecting

🌍 Remote · United States 💼 Full-time

Note: The job is a remote job and is open to candidates in USA. MCI is hiring an entry-level Account Prospecting Representative to support business development and growth. The role identifies and qualifies prospects, conducts targeted outreach, sets appointments, maintains CRM records, and researches markets and competitors.

Responsibilities

  • Lead Generation: Identify and qualify new prospects through outbound calls, email campaigns, social media, and referrals
  • Campaign Execution: Plan and execute targeted outreach campaigns to high-value prospects
  • Sales Outreach: Make introductory calls and clearly communicate the value of MCI’s call center outsourcing and staffing solutions
  • Appointment Setting: Schedule meetings between qualified leads and the MCI executive team
  • CRM Management: Log all interactions, track progress, and maintain accurate records in the CRM system
  • Market Research: Stay informed about competitors and industry trends to refine targeting strategies
  • Storytelling: Craft compelling narratives around MCI’s services to engage and convert prospects

Skills

  • Must be 18 years or older
  • Bachelor's degree or equivalent work experience
  • Strong written and verbal communication skills
  • Ability to type 20+ words per minute
  • Basic proficiency in Microsoft Office and Windows OS
  • Highly reliable, organized, and self-motivated
  • Strong problem-solving, multitasking, and time management skills
  • A customer-first mindset with empathy and professionalism
  • Team-oriented with a desire to grow and succeed
  • Must be authorized to work in the country where the job is based
  • 1+ year of experience in customer service, inside sales, technical support, or administrative roles especially in a contact center environment
  • Experience working in state or federal programs

Benefits

  • Remote work
  • Paid Time Off and paid holidays
  • Full-time employees are eligible for supplemental health coverage through Blue Cross
  • Life insurance options
  • Accident and critical illness insurance
  • Significant advancement opportunities through internal promotions
  • Paid training
  • Team-oriented culture that fosters collaboration and engagement
  • Casual dress code

Company Overview

  • At The Sydney Call Centre Inc. It was founded in 2018, and is headquartered in Sydney, Nova Scotia, CAN, with a workforce of 1001-5000 employees. Its website is https://www.thesydneycentre.com/.
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