[Remote] Environmental Senior Account Manager - Maryland

Note: The job is a remote job and is open to candidates in USA. SGS is hiring an Environmental Senior Account Manager to drive profitable growth and manage customer relationships for its Environmental Services across the Mid-Atlantic region. The role develops new business, retains and expands accounts, and coordinates with technical and operational teams to connect customers with environmental analytical services.

Responsibilities

• Develop and execute a territory and account plan that prioritizes new business, customer retention, account expansion, and profitable revenue growth
• Build and maintain a qualified pipeline through targeted prospecting, customer engagement, industry relationships, trade shows, and technical seminars
• Lead discovery conversations, assess customer requirements, and align opportunities with SGS capabilities, capacity, and service expectations
• Develop customer-specific value propositions and advance qualified opportunities through proposal, negotiation, and close
• Manage a portfolio of existing customers, identify expansion opportunities, and serve as the customer advocate within SGS
• Partner with Client Services, laboratory operations, technical experts, and other SGS business lines to coordinate solutions and deliver effective contract handoffs
• Maintain accurate account, activity, opportunity, next-step, and forecast information in the CRM and report progress against agreed performance measures
• Provide market and customer insights to support commercial plans, budgets, forecasts, sales materials, and service-development priorities
• Represent SGS professionally and ethically in the marketplace while continuously strengthening selling skills, industry knowledge, and environmental services expertise

Skills

• Bachelor's degree in chemistry, biology, environmental science, or a related field
• At least five years of experience in technical sales, project management, customer service, or a related customer-facing role
• Demonstrated ability to develop customer relationships, identify needs, and advance commercial opportunities
• Strong written and verbal communication skills, including the ability to collaborate effectively with customers and cross-functional teams
• Self-directed work style, sound commercial judgment, and the ability to prioritize resources and manage multiple opportunities
• Strong critical-thinking and quantitative skills, with the ability to assess customer requirements, solve problems, and interpret business information
• Advanced English-language proficiency
• Proficiency in Microsoft Word, Excel, and Outlook
• At least five years of sales experience in the environmental industry
• Built Environment and Industrial Hygiene sales experience, including environmental analytical testing or related services

Benefits

• Eligibility to participate in the Company’s benefit programs beginning on the first day of the month coinciding with or following the hire date.
• Immediate eligibility to participate in the Company’s 401(k) Retirement Plan.
• Paid vacation.
• Four (4) floating holidays annually.
• Seven (7) paid company-observed holidays.
• Sick time accrual.
• Eligible for the EHS Sales commission plan.

Company Overview