Remote Position
Remote Event Billing Analyst
🌍 Remote · United States
💼 Full-time
Hyatt is a place where high expectations aren’t just met- they’re exceeded. We believe our customers select Hyatt because of our caring and attentive associates who work hard to provide efficient service and meaningful experiences.
Requirements
- Review event sales contracts and schedule payments.
- Follow up with customers and hotel staff to ensure deposits and prepayments are collected and posted timely.
- Guide customers through the credit application process to ensure enough credit is established to cover their event.
- Make post-event invoice adjustments and corrections.
- Collect final payments and send out billing to customers.
- Report credit, payment, and billing progress to hotels weekly via account notes.
- Reconcile holding accounts to ensure payments are accurately credited toward customer accounts.
- Answer customer inquiries regarding payments and billing.
Benefits
- Health and welfare programs
- Hyatt retirement savings plan
- Educational assistance
- Employee stock purchase program
- 12 free room nights for full time associates after 90 days of service
- Community involvement
- Wellness reimbursement Apply tot his job