[Remote] Executive & Operations Assistant

Note: The job is a remote job and is open to candidates in USA. NetSoft is seeking an Executive & Operations Assistant to support the CEO and day-to-day business operations. The role handles scheduling and communications, billing follow-ups, document coordination, HR support, research, and marketing and sales-adjacent tasks.

Responsibilities

• Manage the CEO’s calendar, meetings, and daily scheduling
• Draft and send professional emails and communications on behalf of leadership
• Handle outbound phone calls and follow-ups with clients, vendors, and partners
• Support billing and invoicing — track outstanding balances and follow up on accounts receivable
• Organize, track, and route contracts, agreements, and business documents for signature
• Assist with HR coordination — scheduling interviews, onboarding logistics, and employee communications
• Conduct research and prepare summaries, briefs, or reports as needed
• Support marketing outreach, cold calls, and other sales-adjacent tasks as directed
• Use AI tools to support marketing management, content, and outreach campaigns
• Handle ad hoc administrative tasks as they arise
• Assist across multiple entities at the holding company level as needed

Skills

• 2+ years of experience in an administrative, executive support, or operations role
• Excellent spoken and written English — clear, professional, and confident
• Comfortable making phone calls and representing leadership in external conversations
• Organized and detail-oriented
• Flexible and willing to take on different tasks as the business evolves
• Discreet and trustworthy with confidential business information
• Dedicated and looking for a long-term role

Benefits

• Remote work aligned with US Eastern time zone hours
• 10 days PTO
• Sick days
• Applicable US/Colombia holidays

Company Overview