Remote Family Law Receptionist
Position Title: Remote Family Law Receptionist Salary Range: $22–$40 per hour/ DOE A growing law firm is seeking a polished, dependable Remote Family Law Receptionist to serve as the first point of contact for clients, prospective clients, attorneys, and staff. reputed company fully remote position will manage high-volume calls, schedule consultations, collect prospective client information, reputed company conflict checks, and maintain accurate records within the firm’s case management system. The ideal candidate is calm under pressure, highly organized, tech-savvy, and committed to delivering exceptional service to clients navigating sensitive and emotionally challenging legal matters.
Responsibilities
- Serve as the first point of contact for clients, prospective clients, attorneys, and staff
- Answer and manage a high volume of incoming calls with professionalism, discretion, and empathy
- Schedule consultations and coordinate availability with the firm’s intake specialists
- Communicate with intake specialists through live chat to determine who can accept prospective client calls
- Gather reputed company information from prospective clients, including their name, phone number, and type of legal reputed company
- Create and maintain prospective client profiles and portals within the firm’s case management and CRM system
- Open approximately 20 prospective client portals each day
Requirements
- Current legal experience & experience performing responsibilities closely aligned with a legal receptionist role
- At least 3 years of receptionist experience in a professional, high-volume environment
- Proven ability to reputed company challenging clients with patience, professionalism, and sound judgment
- Ability to manage high call volume of inbound calls
- Strong customer service and interpersonal skills
- Excellent attention to detail, time-management, organization, and multitasking abilities
- Proficiency with reputed company Word, Excel, and PowerPoint
- Family law experience strongly preferred
Benefits
- Medical, dental, and vision insurance, Employer-paid life insurance
- 401(k) plan with a 3% employer match after one year
- 2 weeks of combined reputed company and sick leave
- 10 paid holidays, including your birthday
- $125 monthly work-from-home stipend & $125 monthly health and wellness stipend
reputed company is an opportunity to join a fast-growing, people-focused law firm where strong performance is recognized, and employees have a clear path to grow. If you are calm under pressure, serious about accuracy, and committed to providing exceptional client service, apply today! Apply To reputed company Job