[Remote] Field Service & Fleet Administrator (61495)

Note: The job is a remote job and is open to candidates in USA. Core Health & Fitness is hiring a Field Service & Fleet Administrator to provide administrative, scheduling, reporting, fleet, inventory, and systems support to its North American field service organization. The role coordinates technician operations, fleet assets, work orders, purchasing, expenses, and records while supporting accurate reporting and cross-functional follow-through.

Responsibilities

• Field Service Administration and Technician Support
• Fleet Administration, Maintenance Coordination, and Documentation
• Technician Scheduling, Coverage, and Operational Coordination Support
• Salesforce / Field Service Work-Order and Data Administration
• Fleet, Fuel, Mileage, Expense, and Cost Reporting
• Purchasing, P-Card, Invoice, and Expense Coordination
• Tools, Van Inventory, Parts, and Asset Record Support
• KPI Reporting, Data Accuracy, and Administrative Follow-Through
• Safety, Compliance, Registration, and Documentation Tracking
• Cross-Functional Communication and Escalation Support
• Support technician scheduling, route and coverage coordination, PTO visibility, training schedules, and administrative follow-up while escalating capacity or coverage risks to the North American Field Service and Fleet Manager
• Maintain accurate technician, vehicle, work-order, asset, and operational records in Salesforce, Field Service applications, spreadsheets, and other company systems
• Coordinate vehicle registrations, renewals, preventive maintenance, repairs, inspections, accident documentation, roadside support, and vendor follow-up
• Track fleet readiness, maintenance status, mileage, fuel usage, vehicle assignments, operating costs, and required documentation; identify overdue or incomplete items for leadership action
• Support fleet acquisitions, vehicle transfers, replacements, disposals, and onboarding/offboarding activities by coordinating documentation, vendors, equipment, and internal stakeholders
• Assist with technician tools, van inventory, parts, mobile assets, and assigned equipment records, including reconciliation and follow-up on discrepancies
• Prepare recurring field-service and fleet KPI reports, including technician utilization, productivity, schedule adherence, overtime, drive time, time to service, work-order aging, completion time, and related operational metrics
• Audit Salesforce / Field Service records for documentation completeness, work-order status accuracy, labor and travel entries, closeout quality, and other required data
• Coordinate purchase requests, purchase orders, invoices, P-card documentation, expense reports, vendor paperwork, and approvals in accordance with company policy
• Maintain organized electronic records for fleet, technicians, vendors, insurance, registrations, maintenance, safety, expenses, and operational reporting
• Support new-hire technician onboarding and employee offboarding by coordinating vehicle, tools, inventory, system access, equipment, documentation, and administrative checklists
• Assist with field-service system testing, data cleanup, reporting enhancements, and user-adoption activities as directed
• Communicate professionally with technicians, vendors, customers, and internal departments; track open action items through completion and escalate issues when management attention is required
• Handle sensitive employee, fleet, financial, and operational information with appropriate confidentiality and discretion

Skills

• Strong proficiency with Microsoft Excel, Word, Outlook, PowerPoint, and reporting tools
• Demonstrated ability to manage multiple priorities, maintain detailed records, meet deadlines, and follow through on open items with limited supervision
• Strong written and verbal communication skills and the ability to work effectively with technicians, managers, vendors, and cross-functional teams
• Valid driver's license and ability to meet company driving requirements when travel or vehicle support requires driving
• Associate degree in business administration, operations, logistics, fleet management, or a related field preferred; equivalent relevant experience may be considered
• Two to four years of administrative, field-service coordination, fleet administration, service operations, logistics, or related experience preferred
• Experience supporting a geographically dispersed field workforce, service organization, or vehicle fleet strongly preferred
• Experience coordinating vehicle maintenance, registrations, vendors, purchasing, expenses, inventory, or service assets preferred
• Experience with Salesforce and Field Service applications preferred

Benefits

• Primarily office- or remote-based.

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