Remote Position
Remote Financial Customer Service Representative
🌍 Remote · United States
💼 Full-time
This is a remote position.
1099 Independent Contractor | Work From Home
We are seeking independent contractors to provide remote customer service for a major financial services program. This opportunity is ideal for someone who is comfortable assisting customers with debit card accounts, transactions, and other account-related concerns while handling sensitive financial information professionally.
What You'll Do
Provide inbound customer support forprepaid debit and credit card accounts, including:
- Card activation, balances, transactions, and disputes
- Lost or stolen cards and general account questions
- Payroll cards, fund transfers, and payment-related concerns
- Securely handling customer information while following required financial regulations and data protection procedures
Requirements
Minimum Requirements
- Windows desktop or laptop computer
- 16 GB RAM minimum
- Reliable hardwired high-speed internet connection (Wi-Fi only is not permitted)
- USB headset with microphone
- Quiet, professional workspace
- Ability to pass a background check & fingerprint screening
- Successful completion of a computer compatibility check and online assessment
Benefits
What We Offer
- Work from home
- Flexible scheduling after certification
- Paid certification
- Performance incentive opportunities
- Get paid twice per month via direct deposit
- 1099 Independent Contractor position
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