Remote Position
[Remote] Guest Engagement Coordinator, CRM Analytics
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. Plein Air Agency is hiring a Guest Engagement Coordinator to help build and launch CRM campaigns for restaurant and retail brands across email, SMS, push, and in-app channels. The role focuses on campaign reporting, audience segmentation, campaign setup and quality assurance, testing, and coordination of creative approvals.
Responsibilities
- Pull and organize campaign performance reports, and help turn the numbers into client insights
- Build and QA audiences and segmentation in Braze and similar platforms
- Set up, QA, and launch campaigns; we’ll teach you the tools
- Spot delivery issues and anomalies quickly, and escalate them
- Track A/B tests from hypothesis to result
- Maintain the campaign calendar and keep creative approvals moving
Skills
- 1–3 years in data analysis, reporting, or BI
- Strong Excel or Google Sheets skills
- Clear communication
- A real interest in marketing
- SQL is a plus
- Sharp attention to detail
- Retail or restaurant data experience
- Exposure to a CRM platform
Benefits
- Fully remote work
- Hands-on CRM training
- Mentorship from the Account Manager
- A clear path to Specialist and Account Manager roles
Company Overview