[Remote] Healthcare Enrollment Specialist (US based, English Speaking)

Note: The job is a remote job and is open to candidates in USA. 1bios provides remote patient monitoring, chronic care management, and virtual care solutions in partnership with physician practices and health systems. The Healthcare Enrollment Specialist contacts patients, explains physician-recommended programs, answers questions, and enrolls interested participants.

Responsibilities

• Make 8–15 outbound calls per hour to eligible patients (a mix of warm leads and cold outreach)
• Use call scripts to educate patients on the benefits of RPM and CCM programs recommended by their physician
• Enroll interested patients by obtaining verbal consent and entering required data into the 1bios system
• Maintain accurate records and meet productivity and enrollment goals
• May participate in text and/or email campaigns to patients (and take calls responding to campaigns)

Skills

• Speak excellent English and are able to speak slowly, clearly, and compassionately with elderly patients who may have chronic conditions or hearing difficulties
• A clear, confident communicator with a warm and friendly demeanor
• Tech-savvy and experienced with web-based tools and systems
• Self-motivated, reliable, and able to work independently
• Ability to start within a few days to a week

Benefits

• $5 bonus per completed enrollment
• Flexible schedule
• Work from home
• Commission pay

Company Overview