[Remote] Healthcare Market Manager

Note: The job is a remote job and is open to candidates in USA. Copeland Cold Chain LP is hiring a Healthcare Market Manager to guide growth in stationary and in-transit life science and medical service environmental monitoring. The role translates market, customer, competitive, and regulatory insights into business strategy, product roadmaps, go-to-market plans, and cross-functional growth initiatives.

Responsibilities

• Collaborate to develop and deliver the Copeland Healthcare Business Strategy Plan, including market sizing, key trends analysis, and competitor insights
• Create market roadmaps to guide product and solution development
• Identify M&A opportunities in both stationary and in-transit environmental monitoring markets and develop strategic roadmaps
• Conduct value assessments to support value propositions
• Gather and analyze Voice of Customer insights to understand market challenges, customer needs, and regulatory impacts
• Monitor competitive strategies and end-user requirements to influence specifications and market strategies
• Define market segmentation, targeting, and prioritization to guide resource allocation and strategic focus
• Translate market insights into clear growth initiatives and align cross-functionally (Product, Portfolio Marketing, Commercial teams) to drive execution
• Embed market intelligence into planning cadences (e.g., AOP, strategy reviews) to ensure decisions are data-driven and aligned
• Create go-to-market strategies, including product positioning, target audiences, and messaging
• Develop sales and marketing enablement tools and resources to support product or solution introductions
• Maintain highly collaborative relationships with solution/sales engineering
• Represent the organization as a subject matter expert, attend tradeshows, and participate in industry organizations (e.g. IATA)

Skills

• Bachelor's degree in business administration, marketing, economics, or related field
• Minimum five years of experience in market research, strategy development, or a related field
• Life Science and Healthcare industry experience or exposure that lends to deeper market understanding
• Proven leadership and communication skills with success in aligning cross-functional teams to execute market strategies
• Advanced proficiency with data analysis tools, market modeling platforms, and visualization tools for market sizing, segmentation, and performance tracking
• Strong analytical and problem-solving skills rooted in data-driven decision-making and strategic planning
• A relentless pursuit of excellence and a strong desire to build agile systems that support commercial and operational excellence
• Deep commitment to ownership, continuous learning, and taking proactive steps to improve business outcomes
• Global market perspective including the ability to assess regional differences in demand, channels, and regulation across North America, Europe, and Asia
• Strong soft skills to communicate effectively with sales, product, and engineering teams.  Must be able to bridge gaps, manage expectations, and navigate a large, complex, matrixed organization
• Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire
• MBA helpful but not required
• Working knowledge of pharma cold chain regulatory requirements including GxP, USP, WHO, FDA, and GAMP/computer system validation expectations for monitoring systems
• Experience bringing connected hardware & IoT-enabled solutions to market, with the ability to translate device, connectivity, and cloud software capabilities into customer value and business models (hardware plus recurring SaaS revenue)
• Understanding of temperature-controlled logistics practices and metrics including excursion management, stability budgets, mean kinetic temperature, and time out of refrigeration
• Supply Chain and distribution experience or exposure that lends to market understanding
• Advanced knowledge of market segmentation, competitive analysis, and growth strategy development
• Experience in identifying M&A opportunities and developing strategic roadmaps
• Deep understanding of market dynamics, customer needs, and regulatory impacts on business strategy
• Familiarity with Voice of Customer (VoC) methodologies and tools

Benefits

• Performance bonus incentives
• Medical insurance plans
• Dental and vision coverage
• 401(k)
• Flexible time off plans, including paid parental leave, vacation and holiday leave
• Fully remote work; may be required to travel to a Copeland site regularly to collaborate with the team or customers as needed
• Employee development from onboarding through senior leadership
• Employee resource groups

Company Overview