[Remote] HR Program Manager

Note: The job is a remote job and is open to candidates in USA. WellSense Health Plan is a nonprofit regional health insurance company serving members through Medicare, Individual and Family, and Medicaid plans. The HR Program Manager will oversee cross-functional HR programs, projects, partnerships, and initiatives with WellSense and Boston Medical Center, driving measurable outcomes, process improvements, compliance, and effective program implementation.

Responsibilities

• Design, implement, and lead various HR programs and projects that support the organization’s strategic objectives at WellSense and BMC
• Lead HR process optimization and develop/document guidelines to streamline efficiencies and maintain consistency, where applicable
• Develop clear detailed action plans and monitor progress. Recommend real-time changes and enhancements that drive toward outputs that meet or exceed expected outcomes
• Work closely with internal WellSense and BMC HR and Compliance cross-functional teams to identify program requirements and develop effective solutions for adherence
• Collaborate closely with HR leadership, business partners, and cross-functional leaders to identify pain points, gather requirements, and develop solutions that align with BMC’s and the organization’s objectives
• Ensure that all employee information in HRIS is submitted timely and accurately
• Closely partner with Compliance team to ensure that all HR components of WellSense’s Medicaid and Medicare contracts are managed and adhered to
• Manage/track key deliverables to include process maps and gap analysis, best practice recommendations, draft policy updates, redesign, and automated processes
• Establish metrics and datasets to monitor and evaluate the effectiveness of all HR programs and projects
• Develop evaluation mechanisms to ensure programs are effective and meet the needs of the leaders and employees
• Ensure all HR programs comply with applicable laws, regulations, and company policies

Skills

• Bachelor's Degree in a related field or an equivalent combination of education and experience required
• Minimum of (5) five years of business experience operating in program management capacity
• Preferably in a related field of Human Resources
• Strategic thinker and detail oriented
• Strong project and program management skills, including planning & organization
• Independent, well-organized, self-starter
• Creativity and imagination in developing effective engagement initiatives and strategies
• Proficiency and strong command with the Microsoft Office Suite, i.e., Word, Excel, Power Point
• Excellent communication, both written and verbal
• Strong interpersonal and relationship building skills
• Ability to work effectively with all levels of the organization
• Ability to set priorities, manage multiple tasks simultaneously and adapt efficiently to change in an extremely fast paced environment
• Strong ability to define, track, and interpret KPIs and performance metrics to assess initiative progress and impact
• Familiarity with financial concepts such as ROI, cost benefit analysis, and value realization for strategic initiatives
• Structured problem-solving skills and comfort operating in ambiguity while driving clarity and execution discipline
• Regular and reliable attendance is an essential function of the position
• Work is normally performed in a remote office work environment
• No or limited physical effort required. No or limited exposure to physical risk
• Change management experience
• Experience in the health care or managed care industry preferred
• SHRM-CP preferred

Benefits

• Full-time remote work
• Medical, dental, vision, and pharmacy benefits
• Merit increases
• Flexible Spending Accounts
• 403(b) savings matches
• Paid time off
• Career advancement opportunities
• Resources to support employee and family wellbeing

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