[Remote] Human Resources Business Partner – Remote

Note: The job is a remote job and is open to candidates in USA. Digivance Solutions is seeking a Human Resources Business Partner to serve as a strategic partner to business leaders as the company scales. The role combines strategic HR advising with hands-on employee relations and supports organizational design, performance management, compensation, workforce planning, compliance, and people programs.

Responsibilities

• Act as a strategic HR partner to leaders in Operations, Customer Success, Deployment, and Engineering
• Build trusted relationships from day one and advise on organizational design, workforce planning, and people decisions
• Co-own the twice-yearly performance cycles in September and March, including the calibration process
• Use performance and calibration outcomes to help shape compensation philosophy
• Handle complex employee relations matters, including investigations, performance concerns, PIPs, leaves of absence, and sensitive employee situations
• Coach managers through difficult conversations in line with US federal and state employment laws
• Build and maintain HR metrics, headcount reporting, and people analytics
• Support the annual operating plan (AOP) and headcount planning as the company scales
• Support HR compliance and enterprise customer audits, including SOC 2 audits, by gathering evidence and participating in audit calls with the global People team
• Design and roll out programs for engagement, retention, talent reviews, and change management
• Use AI tools such as ChatGPT and Claude to improve reporting, research, communication, and day-to-day productivity

Skills

• 5+ years of progressive HR experience
• Significant experience as an HR Business Partner
• Bachelor's degree required
• Experience in a high-growth startup, SaaS, technology, or AI company, ideally with 250 or more employees
• Hands-on experience with compensation planning, performance calibration, talent reviews, and employee relations for a US-based workforce
• Experience managing complex employee relations matters, performance cycles, and organisational change
• Confidence working directly with executives and senior leaders in a flat organization
• Proficiency using AI tools such as ChatGPT and Claude for research, reporting, and communication
• Ability to use HR metrics and performance data to influence business decisions and compensation philosophy
• Stable career history with demonstrated progression; job changes under two years are a concern
• US work authorization without the need for visa sponsorship
• 7–10 years is ideal
• Experience supporting a company scaling from approximately 250 to 400+ employees
• Exposure to US employment practices and federal/state employment regulations
• Experience supporting SOC 2 or enterprise customer HR audits
• Experience with HRIS platforms, HR analytics, headcount reporting, performance management systems, and employee engagement platforms
• Familiarity with Lever ATS and Pave compensation benchmarking

Benefits

• Remote work (New York, NY; San Francisco, CA; Los Angeles, CA; Texas; Seattle, WA)

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