[Remote] Implementation Consultant

Note: The job is a remote job and is open to candidates in USA. Fast Enterprises provides software and services that support government revenue, motor vehicle, driver license, unemployment insurance, and child support engagement agencies. The Implementation Consultant participates in the full project lifecycle, consulting with clients, configuring software, developing database queries, implementing features, and providing testing and production support.

Responsibilities

• Consult with agencies to understand their business needs and how to implement the FAST software to best serve their customers
• Demonstrate confidence while clearly delivering information at both a high level and a technical level when applicable
• Work with your team to problem-solve and respond quickly to changing project requirements and customer needs
• Identify and investigate complex issues to make decisions and develop solutions
• Configure client-specific functionality to meet each agency’s unique requirements that go beyond our out-of-the-box functionality. This configuration is performed using FAST tools within the software’s user interface, as well as either VB.Net or C#
• Create and modify SQL queries to efficiently retrieve data from a relational database
• Implement new features and navigate them through testing and deployment
• Maintain confidentiality and adhere to company policies along with all relevant laws when exposed to protected client information

Skills

• Candidates should have strong technical and communication skills, enabling them to interact with clients and detail system functionality
• Bachelor's degree in Computer Science, Information Systems, Mathematics, or Engineering (graduates from all areas of study with technical training or experience will be considered)
• 3.0 minimum GPA
• Experience in a .NET or similar development environment
• Exposure to SQL in Microsoft SQL Server, Oracle, PostgreSQL, MySQL, or a similar database management system
• Excellent written and verbal communication and interpersonal skills are critical—charismatic people person with the ability to talk to anyone and comfort working in an ever-changing, fast-paced environment
• Strong sense of personal ownership and pride in your work
• Ability to work independently, as well as contribute significantly in coordination with a team
• Enthusiasm to take on challenges, be curious, grow, and learn from others
• Please note, we cannot consider candidates who will require visa sponsorship now, or in the future in the United States or Canada

Benefits

• Merit-based pay structure
• 401(k) matching program
• Performance based bonuses
• Health, dental, and vision insurance are 100% employer-paid
• A month of paid leave through the FAST Pause sabbatical program
• Paid parental leave
• Paid holidays, as well as vacation and sick time
• Bonus time compensation
• Gift matching program matching annual volunteer hours or monetary donations
• Team-building activities offered throughout the year
• Relocation assistance coordinated by the FAST Relocation team

Company Overview