Remote Position
[Remote] Infrastructure/Systems Administration
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. CACI International Inc is a company dedicated to supporting national security missions. They are seeking an Infrastructure/Systems Administrator to provide remote support across multiple sites, manage hardware and software issues, and ensure the smooth operation of IT systems.
Responsibilities
- Image, configure, and deploy physical and virtual desktops; troubleshoot and repair hardware including desktops, laptops, zero clients, monitors, and docking stations; manage OS, BIOS, disk and data encryption
- Install and troubleshoot end user apps and certificates
- Repair and restore data files, decrypt inaccessible files, migrate data for projects, apply and troubleshoot permissions
- Properly document actions in trouble tickets and meet all SLAs
- Patch network ports, trace lines, install network switches
- Configure and maintain UPS devices and batteries, troubleshoot failure, coordinate vendor visits, plan and coordinate downtime with customers
- Install and configure VOIP phones and voicemail, troubleshoot phone issues
- Configure print, scan, and fax features on multifunction devices, coordinate multi-step replacements with vendor, troubleshoot communication issues
- Plan for user moves, including connectivity, computers, and phones
- Maintain and troubleshoot local security/badging systems
- Prepare obsolete assets for disposal
- Assist other IT teams as needed
- Support unclassified and classified systems
Skills
- Requires bachelor's degree or equivalent and at least three years of relevant experience
- Must be proficient with Windows desktop operating systems, as well as Dell hardware
- Must be proficient with Microsoft Outlook
- Must have a solid understanding of network communications
- Must have excellent written and verbal communication as well as customer service skills
- Must have the ability to work independently and with minimal supervision
- Must have excellent time management skills
- Must have minimum TS/SCI clearance w/ full scope poly
- Must already possess Security Plus Certification
- Linux training/knowledge
Benefits
- Flexible time off benefit
- Comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits
Company Overview