[Remote] Inside Sales Engineer

Note: The job is a remote job and is open to candidates in USA. AirTelligence provides turn-key air control products and systems for industries including healthcare, laboratories, education, data centers, and agriculture. The Inside Sales Engineer supports sales growth and customer outcomes by developing quotations, managing sales opportunities, advising on equipment and system selections, and coordinating order handoffs.

Responsibilities

• Following up with customers on open proposals, previous quotations, and active sales opportunities to help drive opportunities toward successful close
• Supporting assigned Outside Sales Engineers with day-to-day sales activities, customer needs, and opportunity development
• Building and maintaining strong customer relationships through consistent verbal and written communication
• Maintaining and updating sales opportunities within the CRM Sales Tracker, including proposal status, customer follow-up, and next steps
• Preparing quotations based on customer requirements, equipment selections, and applicable pricing
• Advising customers on the appropriate application and selection of the equipment and systems we represent
• Using manufacturer and supplier selection software to configure equipment and assist with system design, equipment selection, and pricing
• Participating in customer visits, meetings, and other sales support activities as needed
• Identifying opportunities to support business development and strengthen existing customer relationships
• Supporting booking package preparation and coordinating project handoff activities once an opportunity converts to an order
• Collaborating with Outside Sales Engineers, fellow Inside Sales Engineers, manufacturers, and internal teams throughout the sales process
• Providing technical product support to customers and assisting with product-related questions
• Supporting the preparation of submittals and other sales-related documentation as needed
• Serving as back-up support for fellow Inside Sales Engineers when necessary

Skills

• Strong customer service and relationship-building skills
• Excellent verbal and written communication skills
• Strong attention to detail and organizational skills
• Sales-minded with the ability to effectively follow up on opportunities and customer needs
• Ability to manage multiple quotations, opportunities, and priorities simultaneously
• Strong computer skills, especially Excel, and ability to learn manufacturer and supplier software
• Ability to work effectively in a collaborative team environment
• Comfortable working in a fast-paced, multi-tasking environment
• Self-motivated with strong follow-through and a sense of ownership
• NetSuite experience is not required
• A successful candidate will have 2–4 years of experience in sales, manufacturing, engineering, and/or a related technical environment
• 2–4 years of experience in sales, manufacturing, engineering, HVAC, or a related technical environment preferred
• Experience working directly with customers and supporting a sales process is preferred
• NetSuite experience is not required but is a plus

Benefits

• Excellent health benefits
• A 401(k) Plan
• Paid Time Off
• Paid Holidays
• Flexible scheduling

Company Overview