[Remote] Insurance Customer Support Associate - Remote - El Paso

Note: The job is a remote job and is open to candidates in USA. Company Confidential is hiring an Insurance Customer Support Associate to assist insurance customers remotely. The role involves responding to customer communications, researching questions, and resolving customer issues while following patient privacy guidelines.

Responsibilities

Answer incoming communications from customers Company Confidential research to provide answers for customers to resolve their issues Skills 6 months or more of customer service experience Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared) High school diploma or equivalent Computer experience High speed internet (> 15 mbps) Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in Benefits Company Confidential arrangement in El Paso, TX Performance bonus opportunities PTO Tuition reimbursement Health and wellness incentives Supportive career and professional development Individualized webcam-enabled engagement and coaching 1000s of free courses to support your career growth Company Overview Company Confidential is one of the technology and services innovators that provides end-to-end, digital CX solutions. It was founded in 1982, and is headquartered in Englewood, Company Confidential, USA, with a Company Confidential of 10001+ employees. Its website is http://www.Company Confidential.com/. Apply To This Job