Remote Position
[Remote] Insurance Healthcare Customer Support Associate - Remote USA
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. TTEC is hiring an Insurance Customer Support Associate to support customers with insurance-related inquiries. The role involves responding to incoming communications and researching answers to resolve customer issues while following HIPAA patient privacy guidelines.
Responsibilities
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Skills
- 6 months or more of customer service experience
- Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
- High school diploma or equivalent
- Computer experience
Benefits
- Performance bonus opportunities
- Support for career and professional development
- An inclusive culture and community-minded organization where giving back is encouraged
- A healthy benefits package based on your position that could include PTO, tuition reimbursement, and health and wellness incentives
- Engaging, instructor-led online training sessions
- Individualized coaching
- Access to thousands of free courses
- Remote work
Company Overview