[Remote] Intern, Operations-Remote

Note: The job is a remote job and is open to candidates in USA. The American Heart Association is a voluntary health organization dedicated to fighting cardiovascular disease and promoting healthier lives. The Operations Intern will support the Global Corporate Relations team through contract administration, invoice processing, budget tracking, data maintenance, process improvement, and general administrative assistance.

Responsibilities

• Assist with the end-to-end contracting process: prepare contract templates, gather required attachments, route documents for review, and track approval status
• Support Contract Repository maintenance — file executed agreements and update contract data
• Perform basic invoice processing tasks: verify coding, and prepare documents for Finance review
• Help reconcile small budget line items and assist with monthly expense tracking and simple reporting
• Enter and maintain accurate data in Smartsheet/Salesforce/Excel (or other team systems): contacts, contract statuses, revenue/expense entries, and event registrant info
• Respond to internal requests for documentation, archive retrieval, and contract copies in a timely manner
• Participate in process improvement discussions and help pilot small automation or tracking enhancements
• Provide general administrative support as needed (scheduling meetings, taking notes, preparing meeting materials)

Skills

• Candidates who are seniors or graduate students pursuing a degree in business, non profit management, or a health administration degree program
• Strong attention to detail and accuracy in data entry
• Proficient with Microsoft Excel and Word; experience with Smartsheet, Salesforce, or similar CRMs is a plus
• Strong written and verbal communication skills; professional and responsive when interacting with vendors and internal stakeholders
• Ability to prioritize tasks, meet deadlines, and manage multiple assignments
• Comfortable working in a collaborative, fast-paced environment and handling confidential information with discretion
• Intermediate to excellent proficiency in MS Word, Excel, Outlook, Teams, PowerPoint, and basic knowledge of Canva
• Required Equipment: Reliable Wi-Fi connection
• Minimum availability of 20 hrs/wk, M-F between the hours of 9am-5pm
• Must be legally authorized to work in the United States for any employer without sponsorship, now or in the future
• For any roles working remotely, the work must also be performed inside the United States, not in a foreign country
• Proficient with Microsoft Excel and Word; experience with Smartsheet, Salesforce, or similar CRMs is a plus

Benefits

• Remote work
• Access to Heart U, the Association’s award-winning corporate university
• Training and support locally and through the National Center
• Ongoing professional development and training
• Opportunity to join an Employee Resource Group (ERG)
• Opportunity to participate as a mentor or mentee in the professional mentoring program
• Access to more than 100,000 resources through Heart U
• Opportunity to participate in Teladoc General Medical and Behavioral Health programs
• Access to the Employee Assistance Program (EAP) at no cost for employees and family members

Company Overview