[Remote] IT Engineer

Note: The job is a remote job and is open to candidates in USA. ElevenLabs is an AI research and product company transforming how people interact with technology through AI voice, audio, and agent platforms. The IT Engineer will build and operate scalable IT systems across identity, endpoint management, office infrastructure, automation, and compliance while supporting secure and productive global operations.

Responsibilities

• You will join during a period of high growth for the IT team as the company expands its headcount, global footprint and opens new offices
• You will work closely with the Security and Operations teams to keep our endpoints, offices, networks, and SaaS tools secure, while making sure people stay as productive as possible with the tools we have
• You'll own and deliver technical projects across identity, endpoint management, office infrastructure, automation, and compliance, helping us build scalable IT systems that support the company as it grows

Skills

• Strong hands-on background in IT Engineering, Technical Operations, or a DevOps-adjacent role, with an automation-first mindset and experience managing enterprise scale IT systems
• Strong knowledge of identity and access management technologies (SAML, SCIM, OIDC) with tools such as Okta and Google Workspace
• Expertise with Mobile Device Management tooling (e.g. Jamf, Kandji, Fleet) across a device fleet
• Scripting skills (Python, Bash, or similar) with a proven track record of automating compliance checks, device configuration, and other IT security tasks
• Experience managing office network equipment (e.g. Cisco Meraki, Ubiquiti), including office buildouts
• Proven ability to maintain compliance with SOC 2 / ISO 27001 (or similar) standards, paired with a friendly, end-user-focused attitude
• Prior experience in a high-growth or startup environment
• This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw
• Experience implement corporate security controls / previous security role experience
• Strong hands-on experience with VPNs, firewalls, and secure network environments, including modern practices such as Zero Trust networking
• Experience with OSquery and Santa
• Terraform or other infrastructure as code experience
• Open source contributions (e.g. a tool you built to automate something)

Benefits

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
• This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw.

Company Overview