[Remote] IT Program / Senior Project Manager (PMP & Remote)

Note The job is a remote job and is open to candidates in USA. SYSCOM, Inc. provides specialized information technology resources that deliver enterprise-level solutions for clients. The IT Program / Senior Project Manager will lead complex Department of Corrections IT projects involving data management, offender management systems, systems integration, and technology implementation throughout the full project lifecycle.

Responsibilities

Lead end-to-end project management for the suite of DOC IT projects, ensuring alignment with business goals and objectives Define project scope, goals, deliverables, and timelines in collaboration with key vendor(s) and stakeholders Develop, maintain, and manage detailed project plans and schedules using approved project management tools Identify, assess, track, and mitigate project risks, issues, assumptions, and dependencies throughout the project lifecycle and maintain accurate RAID (Risks, Assumptions, Issues, Dependencies) logs Ensure effective resource allocation and manage team workloads to meet project objectives Collaborate with internal stakeholders, including IT leadership, business units, technical teams, and external vendors, to ensure project requirements and objectives are understood and achieved Manage stakeholder expectations and provide timely project communications, including status updates, reports, presentations, and briefings, to stakeholders at all levels of the organization Facilitate resolution of stakeholder conflicts, project issues, and competing priorities, and provide recommendations to support effective project decision-making and alignment with business objectives Lead cross-functional teams consisting of internal and vendor project managers, business analysts, software developers, business owners, and SMEs, ensuring collaboration and productivity Manage vendor relationships and coordinate vendor activity associated with project deliverables Coordinate with client personnel regarding contract changes, deliverables, issues, and other contractual matters Ensure vendor deliverables are completed according to contract terms and aligned with project timelines Ensure comprehensive project documentation, including project charters, status reports, and project plans Provide regular updates on project progress, risks, and any required changes to senior Program Managers and leadership Utilize MS Office tools, including Excel and PowerPoint, for preparing reports and presentations for leadership review Skills 7+ years of experience managing large, complex IT projects, preferably in a large-scale enterprise environment Experience managing projects through the procurement/RFP process and COTS solution implementations Experience managing software development initiatives using Agile, Waterfall, and hybrid methodologies Experience managing multiple concurrent projects within a larger program or portfolio Experience managing projects in a matrixed, cross-functional environment Experience managing internal and external project teams and stakeholders Experience with vendor management and accountability Experience identifying, assessing, and mitigating project risks and issues, including maintaining RAID logs Demonstrated experience delivering complex IT projects on schedule and within budget Experience managing projects involving cloud computing, software development, IT infrastructure, and/or cybersecurity Experience managing projects in a corrections or public safety environment Strong understanding of IT systems, SDLC, enterprise technology environments, and IT infrastructure Experience with cloud environments and service models, including SaaS, PaaS, and IaaS, such as Azure and AWS Experience with technology lifecycle management Proficiency with project management and collaboration tools such as MS Project, Azure DevOps, Jira, and Confluence Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field PMP or equivalent project management certification Benefits Fully remote role supporting Central Time Zone Company Overview CAREERS Headquartered in Baltimore, Maryland, SYSCOM, Inc. It was founded in 1982, and is headquartered in Baltimore, Maryland, USA, with a workforce of 11-50 employees. Its website is https//www.syscom.com/. Company H1B Sponsorship SYSCOM, Inc. has a track record of offering H1B sponsorships, with 4 in 2021, 8 in 2020. Please note that this does not guarantee sponsorship for this specific role.