Remote Position

[Remote] Lead Product Insights Analyst

🌍 Remote · United States 💼 Full-time

Note: The job is a remote job and is open to candidates in USA. Applied Systems is seeking a Lead Product Insights Analyst to turn user behavior, market trends, and business metrics into insights that shape product strategy, roadmaps, customer experience, and go-to-market decisions. The role owns the product analytics lifecycle and partners across Product, Engineering, UX, Marketing, and other teams to build measurement frameworks, deliver recommendations, and inform decisions.

Responsibilities

  • Lead end-to-end product analytics by defining metrics, designing measurement frameworks, and delivering actionable insights that inform product strategy and business decisions
  • Analyze user behavior and product performance to identify adoption trends, engagement drivers, retention opportunities, friction points, and areas for product improvement
  • Partner with Product Management, UX, and Engineering teams to establish success metrics, embed instrumentation requirements into feature development, and measure outcomes after launch
  • Develop and maintain self-service analytics solutions including dashboards, reporting, and KPI frameworks that provide real-time visibility into product health and business performance
  • Translate product data into strategic recommendations by combining usage insights, market intelligence, competitive trends, and customer research to influence roadmap priorities
  • Collaborate cross-functionally to connect product outcomes with business results, partnering with Go-to-Market, Commercial Analytics, and Data Engineering teams to link product usage, customer value, retention, and revenue impact
  • Communicate complex findings to diverse audiences by synthesizing data from multiple sources, proactively identifying emerging risks and opportunities, and delivering clear recommendations to executive and cross-functional stakeholders

Skills

  • 7+ years of experience in product analytics, business intelligence, or a closely related data role
  • Expert-level SQL skills
  • The ability to build production-grade dashboards stakeholders actually use
  • Strong Excel skills for ad-hoc modeling and fast-turn analyses
  • Strong grounding in statistical analysis and data interpretation – you can size a problem, identify the right methodology, and communicate findings with appropriate rigor
  • Familiarity with a modern cloud data warehouse (GCP/BigQuery, GCP/BigQuery, Snowflake, or similar) and a working level of AI literacy – you use AI tools to work faster and smarter, not just as a novelty
  • Ability to synthesize competitive and market data alongside internal product data – you know how to bring external context into product strategy conversations, not just report internal metrics
  • Comfort with ambiguity: you can scope an ill-defined problem, identify the right analytical approach, and deliver a clear answer under deadline
  • Ideally in a B2B SaaS environment with exposure to complex, multi-product platforms
  • Proficiency with a BI visualization tool
  • Tableau strongly preferred
  • Hands-on experience with a product analytics platform
  • Pendo strongly preferred

Benefits

  • We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them.
  • Medical, Dental, and Vision Coverage
  • Holiday and Vacation Time
  • Health & Wellness Days
  • A Bonus Day for Your Birthday
  • Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission.

Company Overview

  • Applied Systems is a digital insurance agency that provides software for agency management systems. It was founded in 1983, and is headquartered in Chicago, Illinois, USA, with a workforce of 1001-5000 employees. Its website is https://www1.appliedsystems.com.
  • Company H1B Sponsorship

  • Applied Systems has a track record of offering H1B sponsorships, with 5 in 2026, 9 in 2025, 3 in 2023, 5 in 2022. Please note that this does not guarantee sponsorship for this specific role.
  • Apply Now →

    More Open Positions

    Explore similar remote opportunities