Remote Leasing Operations Coordinator

Job Summary: We are seeking a reliable and detail-oriented Remote Leasing Operations Coordinatorto support daily operations for residential or commercial properties. In this role, you will support the leasing department by managing all tasks related to tenant move-outs, unit turnover, inspections, broker coordination, and new tenant move-ins. This role ensures a smooth transition between occupants while maintaining excellent communication with tenants, brokers, and internal staff. Key Responsibilities: Move-Out & Unit Turnover

• Serve as the primary point of contact for tenants vacating their units.
• Coordinate move-out appointments, key returns, and final walkthroughs as needed.
• Track unit turnover timelines and ensure all required maintenance, cleaning, and repairs are completed promptly.
• Communicate with supers, maintenance staff, and vendors to confirm unit readiness. Leasing & Broker Coordination
• Work closely with brokers to market available units and schedule showings.
• Provide brokers with updated unit information, access instructions, and building requirements.
• Track all incoming applications and follow up with brokers until a qualified tenant is secured.
• Maintain up-to-date records of listing status, showing activity, and applicant progress. Inspections & Compliance
• Schedule and follow up on inspection requests, including pre-lease inspections, HPD/Section 8 inspections, and other required reviews.
• Ensure all units meet compliance standards prior to lease signing and move-in. Move-In Coordination
• Communicate approval status to new tenants and guide them through the move-in process.
• Provide clear move-in instructions, including access details, building rules, and required documentation.
• Ensure all lease documents are fully executed and filed properly before move-in.
• Confirm that unit keys, codes, and amenities are ready for the incoming tenant. Administrative & Support
• Maintain accurate and organized records of all leasing activity in the management system.
• Report leasing progress and vacant unit status to management regularly.
• Assist with other leasing or administrative tasks as needed.
• Perform other tasks related to the role. Qualifications & Requirements:
• Proficient level of English (written and spoken).
• Comfortable interacting with tenants, brokers, and staff in a professional manner.
• Highly organized with the ability to manage multiple units and timelines simultaneously.
• Detail-oriented, proactive, and able to work independently.
• Responsive and able to follow through on tasks promptly.
• Strong ability to coordinate between multiple parties and ensure smooth transitions.
• Experience in customer service, billing, or administrative support preferred.
• Prior experience in billing, customer service, or real estate property management preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace (Docs, Sheets), preferred.
• Sound judgment and the capacity to comprehend and execute instructions promptly with minimal supervision.
• Must have a second screen/monitor to perform the job correctly.
• Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet. Compensation & Benefits:
• 100% remote work.
• Compensation in USD.
• Full-time position with 40 hours weekly.
• Great work environment with potential for growth. Apply tot his job