[Remote] Loan Processor - Consumer Direct

Note: The job is a remote job and is open to candidates in USA. The Federal Savings Bank is actively searching for an experienced mortgage loan processing professional to support their Consumer Direct team. This position is responsible for processing loans after conditional approval, communicating with borrowers to clear conditions, and coordinating with third parties.

Responsibilities

• Assume full ownership of loan files in your pipeline
• Daily utilization of Encompass loan origination system
• Set and maintain proper expectations with all parties on the loan file
• Analyze package for completeness to ensure loan file meets investor guidelines
• Clear loan conditions and communicate effectively with Sales, Processing, and Underwriting teams
• Order 3rd party items, review & analyze title for all requirements and address any issues, insurance coverage for borrower
• Maintain loan file compliance while managing pipeline as various volume levels
• Work effectively under specific time constraints and meet end-of-month deadlines
• Complete Bank's customer service training and apply to everyday communications with borrowers and mortgage bankers

Skills

• High school diploma or equivalent required; 4-year degree preferred
• 4+ years of recent mortgage processing experience required
• Experience managing a pipeline of primarily refinance loans
• Extensive experience processing VA cash-out refis (required)
• Knowledge of agency loan programs, multiple investor loan programs, and underwriting criteria for government and conventional offerings
• Proficiency with Encompass loan origination system
• Ability to calculate income, including self-employed
• Excellent interpersonal, communication, and time management skills
• Ability to operate effectively & efficiently in high-pressure situations
• All applicants must be flexible with their schedules as they may be required to work after-hours, especially during peak volume periods
• Recent Correspondent Lending experience strongly preferred

Benefits

• Medical, Dental, and Vision insurance plans
• HSA and FSA plan options
• Company-paid life insurance
• 401k with partial match
• Complimentary Employee Assistance Program (EAP)
• Paid time off that increases with tenure (40 hrs. sick time; 80 hrs. Your Time Off to start)
• 7 paid bank holidays
• In-house virtual training opportunities to broaden your industry knowledge
• Education Reimbursement
• Employee Home Loan Discount Program
• Employee recognition on a national scale
• Frequent employee appreciation events

Company Overview

• The Federal Savings Bank focuses on teaching its customers about the mortgage process and giving them the opportunity to own a home. It was founded in 2011, and is headquartered in Chicago, Illinois, USA, with a workforce of 1001-5000 employees. Its website is https://www.thefederalsavingsbank.com.