Remote Position
[Remote] Manager, Field Application Engineering Job Details | Hubbell Incorporated
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. Hubbell Incorporated is hiring a Manager, Field Application Engineering to lead its Field Application Engineer/Regional Sales Engineer team supporting distribution and substation automation products. The role combines technical customer support for an assigned territory with sales strategy, training, customer proposals, and coordination among engineering, product management, and sales.
Responsibilities
- This position will lead a team of Field Application Engineers (FAE) / Regional Sales Engineers (RSE) who support the distribution and substation automation product areas under the Utility Automation Business Unit
- In addition, the position will serve as a working manager covering technical support for a specific sales territory
- Support customers, sales teams, customer service representatives, agents, and Hubbell subsidiaries by providing technical support and sustaining their efforts in promoting/selling products
- Work with customers on preparing proposals and help business unit with requirements and technical requirements for quotations
- Lead VoC initiatives and serve as a liaison between engineering, product management and sales
- Direct supervision of the FAE/RSE team
- Lead the development of a regional sales strategy for technical products and solutions by working with the field sales representatives and channel partners
- Partner with the product management, sales and marketing teams to develop a targeted go-to-market plan that best fits the customers in the assigned territory and globally by working with other FAEs
- Work collaboratively with field sales to achieve order and revenue targets for the specific assigned region and all globally across all regions
- Provide supervision, direction, and guidance to the team for UA Product / Solution Training:
- Ensure FSE/RSE team is trained and knowledgeable on the current product offerings in their areas of responsibilities
- Coordinate with UA product management, engineering and FAEs/RSEs to co-create training on new and existing products geared towards various internal and external audiences
- Coach the FAEs/RSEs to provide the training proficiently to the internal and external audiences
- Direct, align, and engage the team in the sales process and sales goals
- Objective setting – Develop specific and measurable objectives for FAE/RSE team that drive revenue and market penetration. Management of sales reps / agents for the substation automation products. Provide direction to FAE/RSE team achieve sales goal for the assigned region for UA technical products and new products. Guide the team in creating and executing regional strategy plans to achieve the revenue targets. Drive accountability of FAE/RSE for region revenue targets
- Strategic Planning – Develop regional, national and global sales strategies and go-to-market plans working with sales teams, channel partners, marketing and product management teams, in alignment with the overall business unit growth plans and strategies
- Opportunity Tracking – create and deliver training on UA products and solutions to the sales team responsible for each product area. Train the FAE/RSE team to deliver this training
- Opportunity development – coordinate and coach the FAE/RSE team in presenting solution / product information to prospective customers in conjunction with the Manufacturing Agents and HUS Territory Managers
- Market Intelligence – Gather market intelligence data from FAEs and provide regular updates to the business units on market trends, drivers, key projects, competitive analysis etc
- The successful candidate in this position will drive the FAEs to become subject matter experts on field applications, troubleshooting and other product support tasks
- Attend Trade Shows, Customer Demonstrations, Sales and Customer Trainings as needed
Skills
- BS degree in Electrical, Mechanical or similar Engineering discipline
- Minimum 8-10 years of work experience
- Knowledge of Utility Electric Distribution (VVO, CVR, FLISR, etc.) and Substation Systems
- Strong written and verbal communications skills
- Must have strong Microsoft Office, e-mail and other PC application skills
- Possess a valid passport and US driver's license
- Experience in utilities or manufacturers of electrical power system equipment preferred
- Experience in Application Engineering, Sales, or customer facing role preferred
- Experience in Power System Utility Industry, Electrical Distribution Products. Medium Voltage Switchgear, and Capacitor Bank systems preferred
- Experience leading a team of application engineers or other engineering teams preferred
Benefits
- Remote work
Company Overview
- Hubbell Incorporated is an international manufacturer of quality electrical and electronic products for a broad range. It was founded in 1888, and is headquartered in Shelton, Connecticut, USA, with a workforce of 10001+ employees. Its website is https://www.hubbell.com.
Company H1B Sponsorship
- Hubbell Incorporated has a track record of offering H1B sponsorships, with 1 in 2023, 2 in 2022, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.