[Remote] Manager, Operations

Note: The job is a remote job and is open to candidates in USA. Verint is seeking a Manager, Operations to oversee supply chain management and day-to-day operational activities. The role manages forecasting, material planning, warehousing, inventory, distribution, customer fulfillment, supplier relationships, logistics processes, and a team of operations specialists.

Responsibilities

• Liaise with leadership and business functions to drive operational activities and support business objectives
• Evaluate overall performance by gathering, analyzing, and interpreting data and metrics
• Direct inbound or outbound logistics operations, such as transportation optimization, warehouse activities, safety performance, or logistics quality management
• Manage the daily fulfillment of customer shipments by working with Verint’s third party logistics service providers
• Coordinate and communicate with planning, production, shipping, and procurement to meet order requirements and set priorities to achieve on-time delivery and maximize inventory
• Regularly evaluate the efficiency of business procedures according to organizational objectives and identify/implement improvements
• Own decisions and risks mitigators to execute on competing priorities and monitor specific supply chain-based Key Performance Measurement Matrix such as OTD (On Time Delivery), and MTTR (Mean Timer to Repair)
• Manage relationships and monitor agreements with external partners/vendors
• Create policies or procedures for end-to-end supply chain activities
• Plan and/or implement material flow management systems to meet production requirements
• Analyze all aspects of corporate logistics to determine the most cost-effective, productive, accurate or timelines objectives of transporting product or supplies
• Implement specific customer requirements, such as internal reporting or customized transportation metrics
• Monitor product import/export processes to ensure compliance with regulatory or legal requirements
• Negotiate transportation rates or services
• Negotiate with suppliers or customers to improve supply chain efficiency or sustainability
• Plan and implement improvements to internal or external logistics systems or processes
• Recommend new or improved technology, such as automated systems
• Develop risk management programs to ensure continuity of supply in emergency scenarios
• Collaborate with other departments to integrate logistics with business systems or processes, such as sales, order management, accounting, customer support, product, NPI (New Product Introduction), and quality
• Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources
• Conduct or review environmental audits for logistics activities, such as storage, distribution, or transportation
• Lead a team of operations specialists to execute these responsibilities with your guidance

Skills

• B.S. in Industrial engineering, Operations, Logistics or other related discipline, or equivalent work experience
• Minimum of 6 years' experience in Hardware Operations & Supply chain and at least 4 years of leadership experience in a manufacturing or supply chain environment
• Excellent analytical skills, experience with self-service BI reporting
• Understanding of statistics, operation research and optimization of transportation networks
• Strong interpersonal and teamwork skills
• Strong communication skills and effectively presents information to leaders, employees, and customers
• Ability to work independently and handle multiple projects
• Driven, positive, and effective leader
• Strong process orientation and developmental skills

Company Overview

Company H1B Sponsorship