[Remote] Manager, Software Development

Note: The job is a remote job and is open to candidates in USA. Rethink First is a market leader in behavioral and mental health technology serving employers, schools, government agencies, behavioral health providers, clinicians, and families worldwide. The Manager, Software Development leads a software development team, overseeing people management, delivery execution, quality, operational readiness, and responsible team-level adoption of AI-assisted development practices.

Responsibilities

• Lead one front-end, back-end, or full-stack software development team within an assigned product area through planning, execution, delivery, release readiness, and ongoing support of product commitments
• Manage, mentor, and develop engineers through coaching, feedback, clear expectations, performance management, and practical growth plans
• Partner with Product Management to translate roadmap priorities into achievable team delivery plans, user stories, sequencing, capacity planning, and measurable outcomes
• Remain technically engaged by partnering with technical leads where applicable, guiding team-level design discussions, reviewing code and technical approaches when needed, supporting proof-of-concept work, and reinforcing sound engineering practices
• Strengthen engineering execution through pragmatic Agile practices, predictable planning, repository health, automated testing, quality gates, technical debt management, operational readiness, and production learning
• Serve as a trusted cross-functional partner to Product, Operations, Support, Security, and customer-facing teams; resolve customer issues, strengthen feedback loops, navigate tradeoffs, and keep team priorities aligned with operational and business needs
• Build a culture of ownership, quality, trust, collaboration, and continuous improvement; use delivery, quality, reliability, and team-health measures to guide decisions
• Embed AI-DLC practices into day-to-day software delivery to improve productivity, quality, documentation, testing, and release confidence without replacing sound engineering judgment or human accountability
• Establish practical team-level guardrails for AI-assisted coding, testing, review, security, privacy, and release validation, with clear accountability for human judgment and final acceptance
• Coach the team on effective AI-assisted development practices, including context engineering, test generation, refactoring support, documentation support, and responsible use of agents or copilots
• Measure AI-DLC effectiveness through delivery predictability, cycle time, defect trends, quality of AI-assisted output, review findings, team adoption, and business impact

Skills

• 6+ years of software engineering or web development experience, including 2+ years leading engineers as a manager or technical lead
• Proven success delivering SaaS, web, mobile, or cloud-based software products in a fast-moving environment with evolving priorities and multiple stakeholders
• Strong technical foundation in modern software development, including C#/.NET, SQL, APIs, JavaScript/TypeScript, cloud platforms such as Azure, automated testing, CI/CD, and secure development practices
• Demonstrated ability to improve engineering practices, resolve delivery risks, manage technical debt, and support modernization while maintaining product stability
• Track record of leading a team through growth, modernization, or organizational change while sustaining engagement, accountability, and delivery momentum
• Sound judgment and initiative, with the ability to make decisions, surface tradeoffs, and advance work with limited direction while keeping stakeholders aligned
• Experience building healthy development team practices, including prioritization, sprint planning, estimation, code review, test automation, incident response, and performance visibility
• Practical experience applying AI-assisted development within a software team, including context engineering, evaluation, human oversight, automated gates, and security and privacy controls
• Healthcare technology experience and familiarity with HIPAA, HITRUST, SOC 2, cybersecurity, privacy, and resilience
• Experience improving developer productivity, test automation, CI/CD, observability, or modernization of established SaaS products
• Experience with LLM platforms, coding agents or copilots, AI evaluation, or developer-platform tooling

Benefits

• Generous health, dental, & vision benefits package
• Flexible paid time off
• 11 paid company holidays
• 401k + matching
• Parental leave
• Access to our award-winning RethinkCare platform supporting neurodiversity in the workplace through parental success, professional resilience, and personal wellbeing.
• Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL, GA, HI, IA, IL, IN, KY, LA, MD, MA, MI, MN, MO, MT, NC, NE, NH, NJ, NV, OH, OK, OR, PA, RI, TN, TX, VA, WA, WI, WY

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