[Remote] Manager, Software Engineering - Production Engineering

Note: The job is a remote job and is open to candidates in USA. Figma's Production Engineering team partners with product and platform teams to improve product reliability and delivery speed. The Engineering Manager owns team strategy, priorities, delivery, and people development while guiding production engineering improvements across the stack.

Responsibilities

• Coach and develop production engineers, including experienced technical leaders, through direct feedback and opportunities to shape technical strategy and lead work across teams
• Set priorities and guide delivery for the team's embedded work with Figma's product and platform organizations. Align partners on outcomes, responsibilities, and tradeoffs, and resolve competing demands
• Guide improvements to observability, incident response, and production tooling that reduce recurring toil, surface actionable signals, and make services easier for product teams to understand and operate
• Partner with engineers on long-term technical direction, design, and production reviews, supporting their ownership of technical decisions and holding the team accountable for delivery
• Anticipate reliability and scaling challenges alongside partner-team leaders, and prioritize improvements that support upcoming product goals
• Turn lessons from work with product teams and production incidents into reusable tools and practices that strengthen partner teams' ownership and make on-call more sustainable

Skills

• Experience managing engineering teams and developing senior engineers, helping them grow their technical judgment, leadership, and impact
• Experience building and operating complex software systems at scale, with the technical judgment to guide decisions across the stack and learn unfamiliar systems
• Experience leading complex initiatives across engineering teams and cross-functional partners, earning trust beyond your reporting line, resolving competing priorities, and delivering shared business goals
• Sound judgment about reliability, security, and sustainable operations, with clear communication and respect for engineers' technical ownership
• Experience building shared reliability platforms, observability or distributed tracing systems, or tooling that reduces toil across multiple engineering teams
• Familiarity with traffic management, service discovery or service meshes, container orchestration, infrastructure as code, or capacity and performance engineering
• Experience improving incident response processes and reducing on-call burden

Benefits

• Figma offers equity to employees
• Health, dental, and vision coverage
• Retirement benefits with company contributions
• Parental leave and reproductive or family planning support
• Mental health and wellness benefits
• Paid time off
• Paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws
• Exempt employees are eligible for employer-provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval.
• Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts
• An annual bonus plan for eligible non-sales roles

Company Overview

Company H1B Sponsorship