[Remote] Mortgage Operations - Loan Processor

Note: The job is a remote job and is open to candidates in USA. Wealthfront is a financial technology company building automated financial products and mortgage lending operations. The Mortgage Operations Loan Processor will guide clients through the mortgage process, manage loan pipelines from disclosures through closing, coordinate with internal teams and vendors, and ensure regulatory and investor guideline adherence.

Responsibilities

• Reviews loan file and gathers any items needed for final loan approval
• Liaison between all operational and sales departments in the transaction
• Orders supporting documentation
• Evaluates loan applications for reasonableness and, if needed, escalates files for further evaluation
• Prioritizes daily workload to ensure a delightful client experience
• Manages a full pipeline of assigned loans, driving files from disclosures signed through closing
• Excellent client communication skills
• Communicates with third party vendors throughout the loan process to finalize the application
• Ensures adherence to investor and regulatory guidelines
• Proactively maintain loan pipeline, tasks and objectives
• Adopts Company values in work behaviors, decision making, contributions and interpersonal interactions
• Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance, accountability, diversity and inclusion, flexibility, continuous development, collaboration, creativity and fun

Skills

• Customer-focused, business-centric, and team-oriented mindset; relentlessly passionate about finding and completing valuable work
• Strong working knowledge of Federal and state regulations including TRID and HMDA
• Deep understanding of mortgage loan products and underwriting guidelines
• Self-driven with the ability to work independently and collaboratively
• Excellent organizational skills, able to set and meet deadlines in a high paced environment
• Demonstrated ability to communicate effectively and influence positive outcomes at all levels of an organization
• Intellectually curious and interested in applying technology to enhance business processes
• Prior experience in retail mortgage loan processing
• Excellent communication skills focusing on both internal and external communications
• Openness to adapting to industry changes
• 4+ years mortgage processing experience in a retail environment
• Knowledge of Conventional Conforming and Jumbo guidelines
• Experience in the non-delegated space
• Understanding of state and federal lending regulations
• Extensive knowledge and understanding of customer service and intrapersonal best practices
• Mortgage Loan Originator License preferred
• Experience at a mortgage broker preferred

Benefits

• Equity
• A discretionary bonus
• Medical
• Vision
• Dental
• 401K plan
• Generous time off
• Parental leave
• Wellness reimbursements
• Professional development
• Employee investing discount

Company Overview