Remote Night-Shift: Help Desk Technician; DoD

Position: Remote Night-Shift: Help Desk Technician (DoD Support) ECS Federal is seeking a Help Desk Technician for night shift to provide remote technical support to DoD and Government customers using the DISA Storefront ordering software. You will troubleshoot, educate users, and guide them through step-by-step solutions, while managing tickets and contributing to knowledge base articles. SECRET clearance eligibility is required, with access to JIRA and Service Now. This role, Remote Night-Shift: Help Desk Technician (DoD Support) at Everforth, Inc., could be your next move. Learn more about the Remote Night-Shift: Help Desk Technician (DoD Support) role in the description above. We appreciate your interest in this position. Join Everforth, Inc. and contribute to our ongoing work. Take a moment to read everything above and see whether this role is right for you. This posting is for the Remote Night-Shift: Help Desk Technician (DoD Support) role at Everforth, Inc., based in United States.