[Remote] Operations Analyst

Note: The job is a remote job and is open to candidates in USA. Western Power Pool is a nonprofit organization that coordinates utility operations to support power-grid reliability and security across the western United States. The Operations Analyst will collect, validate, and analyze Reserve Sharing Program event data, prepare reports, identify potential NERC compliance issues, and support testing, training, documentation, and member communications.

Responsibilities

• Collect, validate, and analyze program data, and write the reports that come out of it
• Flag potential compliance issues against NERC standards and support the review that follows
• Proctor monthly testing of the Reserve Sharing Program with RSG Participant operators to confirm the program is working as expected, and support operator training, including occasional in-person sessions
• Act as a regular point of contact for member participants on event questions and program functionality
• Build deep expertise in WPP programs and help members and participants navigate complex requirements and operational questions
• Bring people together by assisting to lead meetings, testing, training, onboarding, readiness, and implementation activities
• Keep programs prepared for reporting, audits, governance, and compliance through organized, accurate documentation
• Document processes and find better ways to collect and analyze data, including building new tools where they'd help
• Cross-train on other WPP programs and projects, such as the frequency response workgroup
• Represent WPP in collaborative member, committee, and industry discussions

Skills

• 3 - 5 years' experience in a heavy data analytics role
• Experience working with large volumes of data and turning it into reports, metrics, and analysis other people can act on
• Advanced Microsoft Excel, including writing formulas and functions
• Clear written and verbal communication, and comfort with frequent phone and email contact with external stakeholders
• Strong organization and the ability to keep work accurate under tight time constraints
• Self-motivation and a track record of working well in a fully remote team
• Ability to participate in the team's rotating on-call schedule
• A bachelor's degree in a related field or an equivalent combination of education and relevant professional experience
• Utility experience, especially on the operations and planning side
• Background in NERC standards or compliance
• Scripting, coding, or automation tooling for data processing, such as Python, R, or Microsoft Power Automate
• Experience with energy data platforms such as OSI or GE, PI Vision, or OATI SmartTag
• Heavy data mining experience from another field, such as market or financial analysis

Benefits

• Employer-paid health, dental, vision, and life insurance
• PTO
• 11 paid holidays
• Company-funded Health Reimbursement Arrangement (HRA)
• 401k with 6% match
• Discretionary profit-sharing contribution, budgeted at 7% of salary
• Flexible working schedule
• Remote work in select states: AZ, OR, WA, UT, NV, CA, WY, MT, ID, NM, CO, and El Paso TX

Company Overview