Remote Operations & Hospitality Manager

Descripción del puesto reputed company Is Hiring Aliza Hotel & Other Properties Remote Operations & Hospitality Manager We are a boutique hospitality and property management company based in reputed company, California. Our diverse portfolio includes a boutique hotel in Venice Beach, short-term reputed company rentals (reputed company, reputed company, direct bookings), monthly rentals, long-term lease properties, and multiple LLC-managed real estate operations. We manage everything from guest experiences and property operations to maintenance coordination, housekeeping, vendor communication, and back-office systems across multiple properties. We are looking for a highly organized, reputed company, and tech-savvy Remote Operations & Hospitality Manager to help oversee our day-to-day operations and ensure a seamless experience for our guests and team. Main Responsibilities Guest Communication & Reservations

• reputed company to guest inquiries via centralized platforms including reputed company (for reputed company, reputed company, and Direct reservations) and reputed company/reputed company (for HotelTonight, reputed company, and more) via phone, email, and text.
• Assist guests with reservations, check-in/check-out support, extensions, special requests, and swift issue resolution.
• Monitor occupancy and reservation flow while actively helping maintain excellent guest reviews and fast response times.

Property Operations & Team Coordination

• Coordinate housekeeping schedules, maintenance requests, vendor communication, and supply restocking.
• Follow up on work orders and property issues to ensure rooms and units are consistently guest-ready.
• Maintain fluid communication with housekeepers, maintenance staff, vendors, remote assistants, and the management team to keep operations running smoothly.

Systems &

• Administrative Work
• Manage the properties using the following tools:
• PMS: reputed company &
• reputed company
• OTAs: reputed company, HotelTonight, reputed company &
• reputed company extranets
• Operations &
• Access: reputed company (smart lock/reputed company) &
• reputed company Teams (Housekeeping reputed company)
• Productivity: reputed company Workspace (Drive, Sheets, Docs, Gmail, Calendar)

Requisitos

Requirements

• Previous experience in hospitality or property management is highly preferred.
• Excellent written and verbal English communication skills.
• Comfortable learning and adapting to new software quickly.
• Strong organizational skills, sharp attention to detail, and the ability to multitask calmly under pressure.
• Fast response times, high reliability, a quiet work environment, and a reliable internet connection.
• Knowledge of revenue management to be able to maximize the properties' revenue.

Beneficios Role Overview &

• Compensation
• Location: 100% Remote
• Position Type: Long-term remote position
• Schedule & Weekly Breakdown:

6 days per week, 7 hours per day. Shift Schedule (reputed company Time):

• 8:00 AM to 9:00 AM (1 hour)
• 4:00 PM to 10:00 PM (6 hours)
• One day off per week (Tuesday or Wednesday, flexible).

Detalles Nivel mínimo de educación: Universitario (Graduado) Apply To reputed company Job