[Remote] Operations Manager

Note: The job is a remote job and is open to candidates in USA. Harpoon Media is an innovative creator agency built for a video-first generation, operating at the intersection of the creator economy and film and TV marketing. The Operations Coordinator will work directly with the co-founders to support strategic priorities, manage creator campaign operations, organize financial and database information, and help scale the company’s internal infrastructure.

Responsibilities

• Act as a right-hand to the co-founders, helping execute on strategic priorities and day-to-day operational needs
• Manage the team that manages creator relationships
• Collaborate with the founders to draft pitch decks and proposals that translate Harpoon’s unique "organic at scale" model for major studios
• Assist in managing the lifecycle of our creator campaigns, from onboarding creators to helping compile final reports for our studio partners
• Assist the founders with financial organization and tracking. We need someone comfortable in Excel/Google Sheets to keep campaign budgets updated, organize payment logs, and ensure the logistical side of our finances is tidy. As we scale, you will also assist with the maintenance and hygiene of our internal databases
• Work with the team to keep our marketing materials, case studies, and one-pagers updated and professional
• Help manage the "nuts and bolts" of a fast-growing startup, from organizing meetings to managing software tools and basic project workflows

Skills

• Candidates must be based in the US or Canada
• High proficiency in Google Workspace (specifically Sheets/Slides) or Microsoft Office
• Comfortable using AI tools (Claude, Claude Code, Copilot, etc.) to enhance productivity and draft content
• Familiarity with (or a quick ability to learn) CRM and Project Management software like HubSpot, Notion, or Airtable
• You learn quickly and can anticipate what the founders need before they ask for it
• You are organized, methodical, and reliable
• Experience with Canva or basic Adobe tools
• Bonus points for experience with databases/SQL
• 1–3 Years of Experience: Ideally, you have "real-world" experience in an agency, film studio, media house, or startup environment

Benefits

• 100% Remote (Candidates must be based in the US or Canada).
• This role begins as a contract position with a clear path to full-time employment and benefits as we finalize our internal infrastructure later this year.
• Your professional growth is prioritized.

Company Overview