[Remote] Operations Manager, Amazon dCom

Note The job is a remote job and is open to candidates in USA. Unilever is a global consumer goods company focused on brands that improve consumers' lives and promote sustainable living. The Operations Manager, Amazon dCom will lead Amazon content, catalog, and digital shelf excellence across priority brands, driving shopper experience, digital shelf performance, and scalable commerce capabilities. The role partners cross-functionally to optimize content, product data, search, automation, and growth initiatives across Amazon and other eRetailers.

Responsibilities

Lead Amazon product content strategy, governance, and optimization across priority brands Ensure product detail pages deliver compelling, compliant, shopper-centric experiences that drive conversion Establish standards and best practices for content quality, SEO, discoverability, and digital shelf excellence Drive scalable content processes that improve speed to market and execution quality Own Amazon catalog health and product data governance Lead ASIN setup, maintenance, variation management, and issue resolution Develop scalable operating models and processes that improve data quality and reduce operational defects Partner with technology teams to enhance and automate product information management and syndication capabilities Lead search optimization strategies to improve visibility and traffic quality Leverage analytics and experimentation to enhance discoverability, conversion, and shopper engagement Partner with Retail Media teams to align organic and paid search strategies Drive incremental growth through Virtual Bundles, Virtual Multipacks, and other digital shelf opportunities Identify and implement automation and AI-enabled solutions that improve content and catalog operations Continuously evaluate emerging Amazon capabilities and shopper trends to unlock growth opportunities Serve as the subject matter expert for Amazon content, catalog, and digital shelf strategy Lead cross-functional initiatives across Brand, Customer Development, Supply Chain, Finance, Technology, and Analytics teams Influence stakeholders and drive adoption of new capabilities, processes, and ways of working Manage key agency, technology, and external partner relationships Skills Bachelor's degree or equivalent experience 5+ years of experience in Digital Commerce, eCommerce, Amazon, Product Content, Catalog Operations, Product Data Management, or related fields Strong understanding of Amazon ecosystems, digital shelf strategy, content optimization, and catalog management Demonstrated success leading large-scale cross-functional initiatives and driving business transformation Strong analytical and problem-solving skills with experience leveraging data to drive decisions Experience within Beauty, Personal Care, or Consumer Packaged Goods Familiarity with Amazon Vendor Central, Seller Central, Brand Registry, Retail Analytics, or similar platforms Experience with Product Information Management (PIM), syndication platforms, and content operations Experience leveraging automation, AI, or digital transformation capabilities Benefits Remote work arrangement in the USA This position is bonus eligible. This position is LTI eligible. Health insurance, including prescription drug, dental, and vision coverage Retirement savings benefits Life insurance and disability benefits Parental leave Sick leave Paid vacation and holidays Access to numerous voluntary benefits Company Overview Unilever produces and supplies food, home care, beauty, and personal care products for daily consumer use. It was founded in 1872, and is headquartered in London, England, GBR, with a workforce of 10001+ employees. Its website is http//www.unilever.com. Company H1B Sponsorship Unilever has a track record of offering H1B sponsorships, with 2 in 2022. Please note that this does not guarantee sponsorship for this specific role.