Remote Overnight Healthcare Dispatcher

Remote Overnight Healthcare Dispatcher Location: Remote (Must reside in California or Idaho) Schedule: Overnight Shift

About Us

We are a growing business to business healthcare operations company that coordinates mobile diagnostic services throughout California, Nevada & expanding to surrounding states. Our team supports mobile X-ray, ultrasound, EKG, and laboratory professionals who provide care directly to patients in skilled nursing facilities, assisted living communities, rehabilitation centers, and other healthcare & home health settings. We are seeking a reliable and detail-oriented Overnight Healthcare Dispatcher to join our team. This position is responsible for coordinating field technicians, managing incoming service requests, and ensuring timely patient care services throughout the night.

Responsibilities

• Receive and process incoming service requests from healthcare facilities
• Schedule and dispatch mobile healthcare technicians throughout California and Nevada
• Prioritize urgent and STAT requests while balancing existing workloads
• Monitor technician schedules and route efficiency
• Coordinate with healthcare facilities, nursing staff, and field personnel
• Communicate schedule updates and service delays professionally
• Document requests accurately in multiple software systems
• Resolve scheduling conflicts and operational issues independently
• Escalate critical situations when necessary

Qualifications

• Previous dispatching, scheduling, healthcare coordination, customer service, logistics experience preferred
• Strong verbal and written communication skills
• Excellent attention to detail and organizational skills
• Ability to multitask and prioritize competing demands
• Comfortable working independently during overnight hours
• Strong computer proficiency and ability to learn new software quickly
• Reliable internet connection and home office workspace

Preferred Qualifications

• Healthcare scheduling or healthcare operations experience
• Experience dispatching field personnel
• Familiarity with California and Nevada geography is a plus, but we have maps
• Experience working in a fast-paced environment where priorities change frequently

What We Offer

• Fully remote position
• Paid training
• Supportive team environment
• Growth opportunities within a growing healthcare services company
• Meaningful work supporting patient care

If you work well in a fast-paced environment, enjoy solving problems, can remain calm under pressure, and are looking for overnight work, we encourage you to apply. Pay: From $14.00 per hour Expected hours: 25.0 – 40.0 per week Application Question(s):

• Do you have experience working overnight shifts?
• Describe your dispatching, scheduling, healthcare coordination, or logistics experience.
• What internet speed do you have at your home office?
• This position requires working independently overnight. Are you comfortable making decisions without direct supervision & escalating issues if needed?
• Are you currently located in Idaho or California?
• Describe a time when you had multiple urgent requests requiring immediate attention. How did you determine what to handle first?

Work Location: Remote