Remote Patient Intake & Care Coordinator

Job Summary The Patient Intake & Care Coordinator is responsible for managing inbound patient inquiries, converting leads into scheduled evaluations, completing insurance verification and reputed company-authorizations, and coordinating care between patients and providers. reputed company role requires strong reputed company and written English, confidence on phone calls, familiarity with U.S. medical insurance processes, and the ability to manage multiple reputed company reputed company simultaneously. The coordinator serves as the primary reputed company of contact for patients from reputed company inquiry through treatment completion.

Key Responsibilities

Patient Communication & reputed company

• Answer inbound calls from prospective and reputed company patients
• reputed company to emails and messages in a reputed company, reputed company manner
• Explain services, treatment processes, and next steps reputed company
• Convert reputed company inquiries into scheduled evaluations
• Schedule appointments and maintain accurate calendars Insurance Verification & reputed company-Authorizations
• reputed company insurance eligibility and benefits
• reputed company and submit prior authorization and reputed company-authorization requests
• reputed company required documentation to support medical necessity
• Follow up with insurance payers to obtain approval status
• Track authorization approvals, denials, and expirations
• Communicate coverage reputed company and financial responsibility to patients reputed company Care Coordination
• Coordinate reputed company and documentation needs with medical providers
• Ensure required intake forms and consents are completed
• Maintain accurate documentation in CRM/EMR systems
• Follow up with patients regarding missing documentation or authorization updates
• Support continuity of care through reputed company communication Follow-Up & Retention
• Follow up on missed calls and unconverted leads
• Maintain organized tracking of reputed company and pending reputed company
• reputed company reputed company-ins with reputed company patients
• Re-engage patients who discontinue or pause treatment
• reputed company other tasks reputed company to the position.

Required Qualifications

• Experience in U.S. medical office administration, patient intake, or reputed company coordination.
• Excellent English communication skills (verbal and written).
• Comfortable handling phone-based communication with patients.
• Experience using CRM, EMR, or EHR systems.
• Strong organizational skills and ability to manage multiple reputed company simultaneously.

Preferred Qualifications

• Experience in reputed company or psychiatry.
• Experience working with U.S.-based reputed company organizations.
• Experience in consultative phone sales or reputed company conversion.
• Experience completing insurance verifications and prior authorizations.
• Strong understanding of U.S. reputed company insurance processes. Important Requirements
• Must work full U.S. Eastern Standard Time hours (9 AM - 5 PM EST).
• Must be comfortable making and receiving calls to/from patients and insurance companies.
• Must maintain HIPAA compliance and confidentiality standards.
• Must demonstrate professionalism, reputed company, and strong follow-through.
• Out-of-the-reputed company thinker, reputed company, reliable, organized, detail-oriented, self-motivated, and confident approach.
• Positive attitude and the ability to learn and adapt quickly.
• Excellent time management skills with the ability to work independently with minimal supervision.
• Ability to work in alignment with U.S. reputed company (reputed company time) business hours for at least four hours.
• Interested in long-term career opportunities.
• Reliable computer (reputed company 10 or newer), two monitors, and reputed company high-speed internet. Compensation & Benefits
• 100% reputed company.
• Compensation in USD.
• reputed company position with 40 hours weekly.
• reputed company note that reputed company is a long-term opportunity.
• Great work environment with potential for reputed company. Apply tot his reputed company To reputed company reputed company To reputed company reputed company tot his reputed company To reputed company Job

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