Remote Peruvian Spanish Customer Experience Tester – Live Phone Interaction & UX Feedback – Up to $7/hr

About brighthush and the Opportunity

brighthush is a forward‑thinking, technology‑driven organization that thrives on creating seamless, human‑centric experiences across digital platforms. We believe that the best products are built by listening to real users in real time, and that’s why we’re looking for passionate, native Peruvian Spanish speakers to join our remote testing team. Whether you’re a seasoned professional or just starting out, this part‑time, short‑term role offers a unique chance to shape the future of conversational AI and voice‑enabled services.

Why This Role Matters

In today’s fast‑growing voice‑first ecosystem, the quality of a conversation can make or break a brand. Your insights will directly influence how intuitive, engaging, and culturally relevant our systems become for Spanish‑speaking customers worldwide. By participating in live, real‑time testing, you’ll help us uncover subtle nuances, cultural references, and everyday language patterns that only native speakers can spot.

Key Responsibilities

Live Customer Experience Testing

• Engage in scheduled, live phone conversations with our conversational systems in authentic Peruvian Spanish.
• Actively listen and respond to prompts, ensuring the dialogue feels natural and user‑friendly.
• Assess clarity, coherence, and appropriateness of each interaction.
• Identify and document any friction points that could hinder a customer’s journey.
• Approach each scenario from the perspective of a typical end‑user, providing honest, unbiased feedback.

Phone‑Based Interaction

• Make outbound test calls as directed by the testing schedule.
• Receive inbound calls during live testing sessions.
• Follow straightforward prompts and conversation scripts with precision.
• Maintain clear, natural spoken communication throughout each call.
• Use reliable audio equipment and a quiet environment to ensure high‑quality recordings.

Conversation Review & Feedback

• Critically evaluate system responses for relevance, accuracy, and conversational quality.
• Spot awkward, confusing, or incomplete exchanges that could confuse users.
• Highlight any instances where the dialogue fails to progress naturally.
• Confirm that responses are easily understood by native Peruvian Spanish speakers.
• Provide concise, actionable feedback following each testing session.

Reporting & Documentation

• Document strengths, weaknesses, and recurring issues in a structured format.
• Follow project guidelines for reporting observations and suggestions.
• Complete all assigned testing activities accurately and consistently.

Ideal Candidate Profile

• Native or fluent Peruvian Spanish speaker with clear, natural spoken language.
• Comfortable making and receiving phone calls with excellent audio quality.
• Strong attention to conversational clarity and user experience.
• Ability to follow straightforward prompts and scenarios consistently.
• Self‑motivated, reliable, and able to work independently.
• Immediate availability to start the project.
• No specialized professional or technical background required.

Essential Qualifications

• Proficiency in spoken Peruvian Spanish, with a keen ear for colloquial expressions.
• Basic understanding of voice‑assistant technology and conversational AI concepts (preferred but not mandatory).
• Reliable internet connection and a quiet workspace for high‑quality calls.
• Access to a smartphone or landline capable of making and receiving calls.
• Strong written communication skills for post‑call feedback.

Preferred Qualifications

• Experience in user testing, quality assurance, or customer support roles.
• Familiarity with voice‑assistant platforms such as Google Assistant, Amazon Alexa, or similar.
• Previous involvement in beta testing or product feedback initiatives.

Skills & Competencies

• Excellent listening and analytical skills.
• Clear, articulate spoken communication.
• Attention to detail and a methodical approach to testing.
• Adaptability to new scripts and evolving testing scenarios.
• Strong time‑management and self‑discipline.
• Basic proficiency with digital tools for recording and reporting.

Career Growth & Learning Opportunities

While this role is short‑term, it offers a gateway into the rapidly expanding field of conversational AI. You’ll gain hands‑on experience with cutting‑edge voice technologies, learn how user feedback shapes product roadmaps, and build a portfolio of real‑world testing expertise. Successful participants may be invited to future projects, including longer‑term engagements, beta testing, or even full‑time roles within brighthush’s growing product teams.

Work Environment & Company Culture

At brighthush, we celebrate diversity, inclusion, and a culture of continuous learning. Even though this position is remote, you’ll be part of a vibrant, collaborative community that values open communication and mutual respect. Our remote teams thrive on flexibility, trust, and a shared commitment to delivering world‑class user experiences.

Compensation, Perks, and Benefits

• Competitive hourly rate of up to $7 per hour, paid bi‑weekly via direct deposit. • Flexible schedule: 1–3 hours per day, with the ability to choose your preferred testing times. • Immediate start and short‑term commitment of 1–2 weeks, with the possibility of extension based on performance. • Opportunity to work from anywhere with a stable internet connection. • Access to a supportive remote community and mentorship from experienced product teams. • No need for specialized equipment beyond a reliable phone and headset.

How to Apply

Ready to make a real impact on the next generation of conversational experiences? Submit your application today and join brighthush in shaping the future of voice‑enabled technology. We look forward to hearing from you!

Important Notes

• This is an independent contractor engagement; no benefits or employment status are provided. • All work must be completed without accessing or sharing confidential or proprietary information from any employer or client. • H1‑B and STEM OPT sponsorship is not available for this role.