[Remote] Platform Operations Engineer

Note: The job is a remote job and is open to candidates in USA. Turquoise Health is a price transparency platform for healthcare finance leaders. The company is seeking a Platform Operations Engineer to help build and operate infrastructure supporting healthcare outcomes, with responsibilities spanning observability, reliability, deployment, scalability, and platform tooling.

Responsibilities

• Support the Platform Infrastructure - Help manage our container environment on Amazon EKS, work with GitOps workflows using ArgoCD, and maintain CI/CD pipelines through GitHub Actions to keep deployments fast, consistent, and automated
• Contribute to Reliability - Help track SLIs and SLOs, participate in on-call rotations and incident response, and support root cause analysis, post-mortems, and disaster recovery planning
• Support Observability - Help maintain our monitoring and logging stack using Datadog, Sentry, and CloudWatch, giving engineering teams visibility into system health and performance
• Grow with the Platform - Collaborate with the team on infrastructure decisions, help build internal tooling and self-service workflows, and develop your skills as the platform scales

Skills

• •This is a fully remote role within the United States.•
• • 3+ years experience in SRE, DevOps, or Cloud Infrastructure roles
• • Working knowledge of core AWS services (VPC, IAM, EKS, RDS) and a solid understanding of cloud networking and security fundamentals
• • Experience with Infrastructure as Code using Terraform, CloudFormation, or Crossplane
• • Comfortable using GitHub and GitHub Actions as part of a CI/CD and automation pipeline, not just for source control
• • Exposure to running Kubernetes clusters and managing application deployments through GitOps workflows (ArgoCD/Flux) and Helm Charts
• • Familiarity with observability tooling such as Datadog, Sentry, CloudWatch, or Grafana, including building alerts, dashboards, or log pipelines
• • Experience writing Python scripts to automate infrastructure tasks, glue systems together, or handle custom workflows
• • Comfortable working independently in a remote setup, asking questions when needed, and keeping momentum without close supervision
• • Bachelor's degree in Computer Science, Engineering, or equivalent experience
• • Certifications: AWS, Kubernetes, or Terraform
• We're a remote-first, US-based team
• For this role, we are seeking US-based candidates
• This role requires current authorization to work in the United States. Turquoise does not sponsor employment visas (H-1B, PERM, etc.) or assume sponsorship of existing visas for this position
• •Happy to work with strong candidates with non-traditional educational backgrounds•

Benefits

• Competitive pay with equity options
• Stellar health care plan options (Medical, Dental & Vision), with FSA, DCFSA, & HSA options
• Company-sponsored disability & life insurance
• Unlimited PTO
• 401(k) + 4% Matching
• Fully remote work + flexible working hours
• $750 work-from-home setup budget
• Paid biannual in-person company summits
• Quarterly $150 co-hanging stipend to meet up with coworkers
• Monthly $100 health and wellness benefit
• Generous paid family leave
• Annual $1,200 learning & development stipend

Company Overview