Remote Position

[Remote] Product Marketing Manager

🌍 Remote · United States 💼 Full-time

Note: The job is a remote job and is open to candidates in USA. Instinct Science is hiring a Product Marketing Manager to drive product adoption, engagement, and retention across its veterinary technology portfolio. The role develops product positioning and messaging, leads go-to-market initiatives and launches, and equips internal teams and customers with product information and enablement.

Responsibilities

  • Own go-to-market end to end for new products, features, and segment expansions: strategy, messaging, and execution across marketing, sales, and partner channels
  • Run point across Product, Sales, Demand Generation, and Customer Success teams aligning priorities behind shared outcomes
  • Play a leadership role in setting priorities across a wide portfolio, and getting all functional teams aligned with product marketing and go-to-market priorities to maximize business outcomes
  • Own internal launch readiness, from the operational details needed to execute effectively and on time, to the enablement customer-facing teams need to be successful
  • Craft compelling, benefit-driven messaging that communicates product and feature value and aligns with our brand voice
  • Analyze competitor positioning and product offerings to inform our strategic differentiation and  identify opportunities and threats
  • Stay close to veterinary teams through customer conversations, product feedback, and win/loss research, and bring what you learn back to Product and Marketing
  • Equip the sales team with tools, training, and sales enablement materials, including battle cards, product guides, and competitive analysis
  • Host regular training sessions and webinars to keep Customer Success, Sales, and our Customers informed about product updates
  • Scale how product marketing operates as the portfolio grows, building the frameworks and standards for repeatable processes for a high-growth company
  • Analyze the performance and impact of product marketing initiatives, testing new approaches and letting the results shape what comes next

Skills

  • 3+ years of Product Marketing Management experience in an entrepreneurial, early-stage start-up or growth-stage environment, ideally in SaaS/Cloud software
  • Ability to work autonomously and collaboratively, with a "roll up the sleeves" attitude
  • Customer-first mindset, focused on empathizing with customers' problems and aligning the team around their use cases
  • Working familiarity with AI, whether through marketing an AI-based product or through hands-on daily use
  • Creative problem solving skills, ability to work with ambiguity, and manage multiple problem areas in parallel
  • Focus on outcomes over outputs, setting meaningful goals for your team aligned with company objectives
  • Exceptional written and interpersonal communication skills. You focus on the “why” and share the right level of context whether you're talking to your engineering team, a customer, or an executive

Benefits

  • A supportive and caring work environment.
  • Medical, dental and vision benefits.
  • 401K with match.
  • Owner-like flexibility over work and time-off, including time to innovate and Flow State Fridays.
  • A generous stipend that can be used for almost anything to allow you to bring your best self to work.
  • All-expense-paid time throughout the year together, including at the annual retreat.

Company Overview

  • Instinct Science helps veterinary centers better capture missed charges, improve staff efficiency, and enhance patient care. It was founded in 2017, and is headquartered in Philadelphia, Pennsylvania, USA, with a workforce of 51-200 employees. Its website is https://www.instinct.vet/.
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