[Remote] Product Strategy & Operations

Note: The job is a remote job and is open to candidates in USA. Vercel is hiring a leader to build and run its Product Strategy & Operations function. The role will establish operating rhythms, product launch and measurement systems, planning processes, and cross-functional alignment across EPD, GTM, and Finance.

Responsibilities

• Own the EPD rhythm of business: weekly operating reviews, monthly business reviews, planning cycles, and roadmap processes — building minimum viable process for each
• Run the ShipOps function to enable Launch Calendar reviews and Vercel’s high velocity “You Can Just Ship Things” approach
• Establish a "product landing" framework — a structured post-launch process that goes beyond the ship date to ensure new features and products are actually adopted, drive the intended business outcomes, and generate learnings that feed the next iteration
• Partner closely with Sales and Marketing teams to set targets, make plans and execute tactics that drive deal pipeline creation, and user launches and ramps
• Develop and maintain competitive intelligence systems that give product leaders a continuously updated view of the market landscape
• Partner with Data Engineering and Data Science to ensure the analytical infrastructure (data pipelines, warehouse models, tooling) supports the speed of analysis our business requires
• Partner with EPD leads to maintain team health, capacity visibility, and resource allocation so that the right bets are properly staffed and execution risk is surfaced early

Skills

• 8+ years in product operations, business operations, strategy, or a closely adjacent function inside a high-growth technology company
• Ability to understand complex, technical products and articulate their value to non-technical audiences
• Deep familiarity with the full software development lifecycle — you understand how EPD teams plan, build, and ship, and have experience improving those processes
• Passion for structuring and solving highly ambiguous strategic problems and owning end-to-end execution of solutions
• Experience leading complex, cross-functional projects with multiple functional stakeholders
• Past experience working at the intersection of product and go-to-market teams in a software company
• Strong oral and written communication skills, with a proven ability to work effectively with multiple, cross-functional stakeholders, including users
• Background in developer tooling, cloud infrastructure, or platform products — you understand the Vercel customer and can speak credibly about the space
• Frequently build your own agents to support workflows and data analyses

Benefits

• Equity as part of the compensation package
• Inclusive Healthcare Package
• Mentorship and events that help you build your network and skills
• Flexible Time Off
• The gear you need to do your role
• A WFH budget to outfit your space as needed
• Eligibility for a company bonus or variable pay program, depending on the role

Company Overview

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