[Remote] Program Administrator II

Note: The job is a remote job and is open to candidates in USA. Cornell Technical Services (CTS) is hiring a full-time, virtual Program Administrator II to support the Program Management Office. The role provides administrative support across finance, program management, contract administration, and technology asset management, including SME onboarding, document and invoice processing, and support for project and program managers.

Responsibilities

• Provide administrative support to the Program Management Office (PMO) including activities related to finance, program management, contract administration, and technology asset management for remote Subject Matter Experts (SMEs)
• Manage assigned task order activities including onboarding of SMEs. Examples include tracking and communication of their progress and training, as well as managing asset issuance, asset maintenance and asset returns
• Assist with updating, monitoring, and tracking existing program documents. Examples include Conflict of Interest (COI), direct costs and indirect costs (Ex. Labor, Travel and ODC)
• Review and process travel reservations and reimbursement vouchers following government regulations and company policy
• Review, reconcile and process invoices and charges related to business operations (office supplies, Webex, etc.)
• Maintain and update on-line document repositories (SharePoint, RES, etc.)
• Assist and support the Senior Project Managers and Program Managers with administrative duties
• Assist Senior Project Managers with responding to contracting and business development tasks
• Assist with researching, tracking, creating, and updating SME documents and skills (examples include evaluator records, timesheets, invoices, etc.)
• Oversee and update SME timesheets to assign charge codes and process labor invoices
• Perform administrative duties to include: maintaining contact with customers and SMEs through e-mail and phone calls, answer questions and concerns, enter project data, prepare presentations, use Webex and other video conferencing
• Document operating procedures and recommend innovative solutions and process improvements
• Perform additional duties as assigned

Skills

• Experience in project administration and data tracking
• Must be proficient with all facets of MS Office (Word, Excel, PowerPoint, e-mail, etc.)
• Must have strong multitasking, organizational, and analytical skills to balance and prioritize work
• Must be able to effectively work independently (with minimal supervision), as well as part of a team
• Able to organize and prioritize multiple overlapping deadlines and help cover other areas during periodic peak periods
• Must possess strong administrative skills; exceptional observational, facilitation, and interpersonal skills; strong problem-solving skills; high professional ethics; innovative, creative
• Must be willing to learn new skills and technologies
• U.S. citizenship required
• 5 years' experience in program administration or similar/related field
• 1-3 years' experience working for a Federal Government Contractor
• 1-3 years' experience working with Federal Travel Regulations
• 1-3 years' experience working in a remote work environment
• Bachelor's degree in finance, business, or related study
• Business or program management related certifications

Benefits

• Health, dental, and vision insurance
• 11 federal holidays plus PTO (Paid Time Off)
• 401(k) with company contributions
• Full-time virtual position

Company Overview