[Remote] Program Administrator Lighthouse (Remote)

Note: The job is a remote job and is open to candidates in USA. Kforce Inc. is seeking a Program Administrator to serve as the operational backbone of a customer engagement and co-creation program. The role manages program artifacts, executive meeting preparation, complex scheduling, CRM data quality, reporting, and process improvements while working independently with executives and external customers.

Responsibilities

• Own the full lifecycle of artifacts: customer profiles, lookbooks, agendas, meeting decks, and program documentation
• Keep them accurate, current, and easy to find
• Build and maintain the systems that make this scalable as the program grows
• Prepare briefing materials for executive-facing meetings and engagements
• Pull the right context, anticipate what leaders will need to know, and package it so it's usable with zero back-and-forth
• Coordinate calendars across customers, executives, and internal stakeholders
• Handle the complexity of multi-party, multi-timezone scheduling without dropping details
• Know how to prioritize and push back when conflicts arise
• Own the customer data and status tracking system
• Keep records accurate, statuses current, and reporting reliable
• Flag data quality issues before they become someone else's problem

Skills

• Bachelor's degree in Business, Finance, Marketing or releated field
• 10+ years of experience in a program coordination, executive support, or CRM/operations role inside an enterprise tech company
• Fluent in CRM tools and comfortable learning new ones quickly
• Working knowledge of AI tools and how to use them to move faster; experience auditing and cleaning AI-generated content for accuracy and completeness
• Understands how enterprise organizations actually operate: politics, pace, and the difference between "urgent" and "important"
• Self-starter who builds process without being asked; doesn't wait for perfect instructions
• Detail-oriented with strong ownership mentality - able to self-manage weekly task lists, flag blockers proactively, and close loops independently
• High attention to detail with the speed to match a fast-moving program
• Comfortable working with executives directly and representing the program well
• Comfortable communicating with external customers (who are also executives) and representing the program well
• Strong written and verbal communicator
• Strong calendar and scheduling management, including coordination across time zones and stakeholder constraints
• Ability to triage and escalate appropriately and effectively
• Comfortable running or supporting a recurring reporting/metrics cycle with minimal oversight
• Familiarity with Google Workspace (Drive, Docs, Sheets), Zoom, Slack, and CRM/data query tools
• PMP certification a bonus

Benefits

• Medical, dental, and vision insurance for eligible employees
• Health Savings Account (HSA) for eligible employees
• Flexible Spending Account (FSA) for eligible employees
• 401(k) for eligible employees
• Life, disability, and ADD insurance for eligible employees
• Salaried personnel receive paid time off
• Hourly employees on a Service Contract Act project are eligible for paid sick leave

Company Overview

Company H1B Sponsorship