Remote Position
[Remote] Program Manager
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. Aditi Consulting is seeking a Program Manager to drive adoption and change management for a transition to RainFocus as an events platform. The role will lead stakeholder communications, user enablement, platform migration, support model development, KPI tracking, and cross-functional coordination across marketing, events, and vendor teams.
Responsibilities
- Own the change enablement plan for the RainFocus rollout: stakeholder mapping, adoption milestones, and a communications cadence across impacted marketing and events teams
- Build and deliver enablement: training sessions, office hours, quick-start guides, and role-based documentation for event builders, admins, and requesters
- Partner with cross-functional teams to lead the migration from prior event platforms (Splash, Cvent) to RainFocus, including workflow mapping and template and config parity
- Serve as the primary point of contact between stakeholders and the RainFocus vendor team; triage enablement workstreams
- Identify and track adoption and enablement KPIs (active users, event volume, time to launch, support ticket trends), using data to target improvements
- Gather and prioritize feature requests and requirements; communicate tradeoffs, roadblocks, and status concisely to stakeholders and leadership
- Capture and maintain a knowledge base of processes, runbooks, and FAQs to sustain the platform after transition
Skills
- Hands-on experience administering or enabling event management platforms, specifically
- Experience with Rainfocus
- Demonstrated experience leading tool adoption or platform migrations across cross-functional teams
- Experience defining and tracking metrics and running programs to improve operational performance
- 5+ years of experience in change management, enablement, marketing or events operations, or program management
- Experience with Splast or Cvent
- Strong stakeholder communication, documentation, and training delivery skills
- Enablement/Change Management experience
- Training experience
- Marketing, specifically with events experience
- BA/BS degree in Marketing or Communications, nice to have but not a requirement
- Marketing or Sales experience is nice, but not required
Benefits
- Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law.
- Full-time employees may select from different benefits packages, which may include medical benefits.
- Full-time employees may select from different benefits packages, which may include dental benefits.
- Full-time employees may select from different benefits packages, which may include vision benefits.
- Full-time employees may select from different benefits packages, which may include health savings accounts with qualified medical plan enrollment.
- Full-time employees may select from different benefits packages, which may include 10 paid days off.
- Full-time employees may select from different benefits packages, which may include 3 days paid bereavement leave.
- Full-time employees may select from different benefits packages, which may include 401(k) plan participation with employer match.
- Full-time employees may select from different benefits packages, which may include life and disability insurance.
- Full-time employees may select from different benefits packages, which may include commuter benefits.
- Full-time employees may select from different benefits packages, which may include a dependent care flexible spending account.
- Full-time employees may select from different benefits packages, which may include accident insurance.
- Full-time employees may select from different benefits packages, which may include critical illness insurance.
- Full-time employees may select from different benefits packages, which may include hospital indemnity insurance.
- Full-time employees may select from different benefits packages, which may include accommodations and reimbursement for work travel.
- Full-time employees may select from different benefits packages, which may include a discretionary performance or recognition bonus.
- Sick leave provided based on state or local law.
- Mobile phone reimbursement provided based on state or local law.
Company Overview
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