[Remote] Program Manager, Commercial Solutions

Note: The job is a remote job and is open to candidates in USA. Stripe is hiring a Program Manager for its Global Business Services Commercial Solutions team. The role owns end-to-end commercial and launch-readiness programs, coordinating cross-functional teams to develop and scale commercial approaches that drive revenue.

Responsibilities

• Independently lead large scale, cross-functional commercial or GBS launch readiness programs that have Stripe-wide impact, often first-of-their-kind programs and initiatives
• Manage and lead a highly complex program/s which require considerable resources and high levels of complex functional and technical integration and knowledge
• Support the commercial program deal motion, partnering with Deal Pricing and/or Deal Strategy Strategists, sellers, and internal stakeholders to create custom commercial approaches
• Work cross-functionally with sales teams, sales leaders, services/support teams, product teams, and cross-functional teams to develop, launch, and scale the commercial program (continuously evolving the ways Stripe goes to market) to support commercialization efforts
• Identify, surface, and action systemic, broad issues and gaps, proposing holistic solutions to address root causes
• Navigate, and propose creative solutions, through complex programmatic problems at scale across Go-To-Market and Stripe
• Partner with cross-functional teams such as Legal, Finance, Accounting, Service Teams, Product Teams, etc to resolve and remove internal blockers
• Act as liaison within Sales, Deal Pricing and Deal Strategy Strategists, and other stakeholders for custom elements
• Facilitate meetings, working sessions, and exercises that assist the leadership team in optimizing effectiveness amongst themselves and across the organization in general
• Advocate on behalf of a position and quickly gain cross-functional alignment on the position
• Quickly build credibility and trust with internal stakeholders
• Lead projects to solve existing commercialization issues

Skills

• BA/BS degree in Business, Technology, Finance, or Economics
• 10+ years of experience in program management/commercial strategy/economics/deal management/pricing with experience owning program strategy or business operations
• 5+ years of direct commercial pricing model program management skills/knowledge/experience/deal management, and/or oversight
• Experience driving cross-team mechanism development end to end (ideation, planning, execution, launch, post-launch support)
• Experience working in ambiguous, quickly scaling environments, comfortable with high-agency
• Experience engaging with senior executives on high priority initiatives, as well as the ability to work effectively across internal and external organizations
• Be able to articulate and understand business strategy at the C-Suite level to gain credibility and advise organizations on how best to achieve their business goals through the use of commercial programs
• Strong written and verbal communication, presentation, negotiation, and project management skills
• Establish credibility and maintain working relationships with internal stakeholders involved with commercial constructs (Legal, Finance, Accounting, etc.)
• Experience presenting data and metrics to senior leadership to report on metrics
• Strong ability to advocate for a position even in the face of pushback
• Direct commercial construct launch oversight and experience
• Payments industry experience
• MBA degree in Business, Technology, Finance, or Economics
• Possess PgMP or PMP certification

Company Overview

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