Remote Position
[Remote] Project coordinator( Rebate operation+ Program Administrator)
🌍 Remote · United States
💼 Full-time
Note: The job is a remote job and is open to candidates in USA. Mastech Digital is seeking a detail-oriented Project Coordinator to support channel rebate operations, partner programs, and day-to-day program administration. The role manages rebate calculations, data analysis, reporting, partner inquiries, onboarding, issue resolution, and process improvements while maintaining accurate program operations.
Responsibilities
- Manage rebate calculations, validation, tracking, and payment-related inquiries
- Perform data analysis, reconciliation, and reporting activities to ensure program accuracy
- Maintain and analyze large datasets using advanced Excel functions
- Support partner onboarding, enablement, and ongoing program administration
- Respond to internal and external inquiries related to partner programs, incentives, rebates, applications, and payment status
- Monitor and resolve issues related to partner tools, account access, submissions, and approvals
- Collaborate with cross-functional teams and external partners to investigate discrepancies and provide timely resolutions
- Support Partner Funds Center and channel program operations
- Maintain accurate documentation, process tracking, and program reporting
- Contribute to process improvements that enhance operational efficiency and partner experience
Skills
- 3-5 years of experience in channel programs, partner operations, sales operations, program administration, customer success, rebate operations, or similar business support functions
- Strong analytical and problem-solving skills
- Experience managing inquiries, issue resolution, and cross-functional coordination
- Excellent verbal and written communication skills
- High attention to detail with the ability to manage multiple priorities in a fast-paced environment
- Ability to quickly learn established processes and provide support with minimal supervision
- Advanced Microsoft Excel expertise, including:
- VLOOKUP/XLOOKUP
- INDEX/MATCH
- Pivot Tables
- SUMIFS/COUNTIFS
- Nested IF Statements
- Data Validation
- Experience working with large datasets and performing reconciliations
- Financial, operational, or program reporting experience
- Salesforce experience preferred
Benefits
- Remote work arrangement
Company Overview
Company H1B Sponsorship