[Remote] Public Relations Account Manager

Note: The job is a remote job and is open to candidates in USA. Suited Hospitality is a hospitality consulting agency hiring a Public Relations Account Manager to lead client accounts in fine dining and hospitality. The role develops and executes communications campaigns, builds media and brand-partnership relationships, leads events, and monitors campaign results.

Responsibilities

• Lead and manage a roster of key client accounts within the fine dining and hospitality industries, ensuring exceptional service and client satisfaction
• Develop and execute creative, results-driven communications campaigns that exceed client objectives and deliver high-impact media coverage that support the overall strategy
• Maintain strong relationships with clients, keeping them informed of progress and results, and proactively addressing any issues or concerns
• Support development of strategy for each client and execution
• Cultivate relationships with key media outlets, journalists, and influencers within the fine dining/hospitality sector to secure strategic placements and coverage for clients
• Develop and implement strategic brand partnerships
• Ideate concepts for creative programming and support implementation
• Lead Event Management
• Monitor and analyze campaign performance and media coverage, providing clients with comprehensive reports and recommendations for future campaigns
• Collaborate with internal team members, including content creators, digital marketers, event planners, and tourism boards to develop integrated campaigns that maximize client exposure and engagement
• Stay abreast of industry trends, best practices, and emerging platforms to ensure clients are positioned as leaders in the industry
• Attend and represent clients at industry events and networking opportunities as needed
• Support crisis communications and issue mitigation
• Brand Stewardship: Ensure all communications are consistent with brand guidelines, values, and visual standards
• Support the development of a high-performing team
• Implementation of best in class systems for continued innovation and efficiency

Skills

• A minimum of 5 years of direct experience in these industries
• Bachelor's degree in Public Relations, Communications, Marketing, or a related field
• 5+ years of management level experience in public relations or communications
• 5+ years of direct experience in high-end fine dining restaurants, luxury hotel properties, and/or high-end wineries
• Proven track record of managing successful Communications campaigns and delivering high-impact media coverage for clients
• Strong understanding of the fine dining and hospitality industries, including key media outlets, journalists, and influencers
• Excellent verbal and written communication skills, with the ability to effectively convey complex ideas and information to diverse audiences
• Strong interpersonal skills and the ability to build and maintain relationships with clients, media, influencers, and industry partners
• Detail-oriented, with the ability to manage multiple projects and deadlines simultaneously
• Creative and strategic thinker with the ability to execute in the short term and plan long term
• Proficiency in PR and media monitoring tools, as well as Google Workspace, Dropbox, Slack, and Asana
• Ability and willingness to learn and employ a variety of software applications
• Ability to manage multiple projects and prioritize based on client and company needs
• Extremely organized style and the ability to work efficiently in a variety of settings
• With a focus on fine dining and hospitality preferred

Benefits

• Health, dental, and vision insurance offered for full time employees, after a probationary period
• Educational stipend
• Tech stipend
• Flexible paid time off after probationary period
• Sick leave in accordance with state, local, and federal law
• Professional development opportunities
• Primarily remote work with occasional in-person meetings

Company Overview