[Remote] Regional Title Administration Specialist, Southeast

Note: The job is a remote job and is open to candidates in USA. CATIC hires a Regional Title Administration Specialist to support title and closing offices across the Southeast. The role provides administrative and production support for title and underwriting operations, including file administration, policy typing and issuance, title ordering and updates, and clerical support.

Responsibilities

• Provide regional administrative and clerical support to title and closing offices within the Southeast territory
• Order title searches, title updates, and related reports from internal and third-party vendors
• Assist with policy typing and policy issuance, including reviewing files for completeness and confirming requirements have been satisfied
• Handle inbound phone calls and email inquiries from agents, lenders, attorneys, vendors, and internal staff
• Coordinate title updates, follow-ups, and status checks throughout the life of the file
• Support file setup, document management, scanning, indexing, and quality control
• Assist with clearing administrative conditions and documentation-related items
• Communicate with examiners, underwriters, closing offices, and vendors to ensure timely file progression
• Track outstanding items, maintain queues, and support high-volume production workflows
• Perform general clerical and administrative tasks to support daily operations
• Maintain awareness of state-specific procedures, underwriting requirements, and closing office practices
• Compliance and adherence at all times with the organization’s Code of Ethics and Conduct as well as all of our company policies

Skills

• Requires prior experience working for a closing agency and/or title insurance underwriter, with a strong understanding of how a closing office operates
• Demonstrated working knowledge of closing office functions, including:
• File intake and administration
• Title ordering and updates
• Policy typing and issuance
• Post-closing and recording support
• Vendor coordination and follow-up
• Experience supporting residential real estate transactions (purchase and refinance)
• Strong attention to detail and organizational skills
• Ability to handle high-volume administrative work across multiple states
• Excellent written and verbal communication skills, including professional phone support
• Proficiency with title production and document management systems
• 3–7+ years of experience working within a real estate closing agency, title company, or title insurance underwriter
• Multi-state title experience within the Southeast
• Prior experience in a centralized title production or administrative support role
• Familiarity with platforms such as SoftPro, Qualia, RamQuest, or Closers' Choice
• Experience working directly with underwriting teams and agency partners

Benefits

• Remote (preferable located in Southeast region: Tennessee, Alabama, Georgia, Florida, North Carolina, or South Carolina)

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