[Remote] [Remote] Principal Software Engineer - AI

Note: The job is a remote job and is open to candidates in USA. Convoso is hiring a Principal Software Engineer to build and scale AI agent systems within its enterprise SaaS application. The role focuses on agentic logic and frameworks, high-performance backend infrastructure, full-stack SaaS features, data integration, and testing and reliability.

Responsibilities

• Build AI Agent Frameworks: Develop the internal agents, LLMs, logic and reasoning loops, that allow AI agents to perform complex, multi-step tasks
• Develop Core SaaS Features: Engineer robust, full-stack enterprise web components, ensuring high performance and security across the application
• Data Engineering: Manage and optimize the interface between our AI agents and data
• Engineering Excellence: Write clean, secure, and maintainable code and lead rigorous code reviews and refactoring initiatives
• Automated Testing: Design and implement unit and functional tests to ensure the reliability of both traditional code and non-deterministic AI workflows

Skills

• Expert-level ability to build and orchestrate autonomous agents capable of planning, reasoning, and executing multi-step tasks via reasoning loops (e.g., React)
• Direct experience developing the internal logic and interface layers that allow LLMs to interact with APIs, databases, and system functions
• Hands-on ability to create automated unit and functional testing suites specifically designed to validate non-deterministic AI agent outputs and workflows
• Extensive experience developing production-grade features using LLM APIs (OpenAI, Claude, etc.), including context window management, prompt optimization, and cost-monitoring
• Expert proficiency in using tools like GitHub Copilot or Claude to accelerate engineering velocity and maintain high code quality
• Proficiency in MySQL and relational databases, with the ability to write complex, raw queries to feed high-scale enterprise data into agentic workflows
• Strong grasp of Go concurrency patterns, memory management, garbage collection behavior, and profiling
• Deep comfort with Linux/POSIX systems, networking primitives (TCP/UDP sockets, WebSockets, gRPC)
• Proven experience designing transactional state machines, resilient webhook/event pipelines, and defensive API integrations
• Engineers who write integration tests, stress tests, instrument their own observability and debug end-to-end
• 10+ years of experience in software engineering, design patterns, and clean coding practices to large-scale web applications
• Practical knowledge of model evaluation, experiment tracking, and performance monitoring in a production environment
• Strong problem-solving skills focused on translating complex business needs into prioritized technical development
• Real-time audio, WebRTC, VoIP (SIP/RTP), or media streaming

Benefits

• Stock options
• 100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term disability
• Affordable Vision plan and optional FSA
• PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave
• Your birthday off
• 401k program with generous company match
• No cost Employee Assistance Program and Travel Assistance
• Monthly Gym membership reimbursement
• Monthly credits toward food & beverage
• Company Outings
• On and offsite team building events
• Paid training for departments
• Apple laptop (most roles)
• Remote position; U.S. hiring is open to candidates residing anywhere within the United States
• HQ Office: Casual office environment & dress
• HQ Office: Daily catered lunches
• HQ Office: Fully stocked kitchen (Dietary restriction-friendly)
• HQ Office: Happy Hours
• HQ Office: On-site Car Wash
• HQ Office: Free Parking

Company Overview