[Remote] Sales Account Executive – International Specialty Sales, JV Asia (Japan)

Note: The job is a remote job and is open to candidates in USA. Delta Vacations is seeking a sales professional to maximize revenue, market share, and margin performance across a portfolio of Japanese corporate and agency accounts in the United States. The role manages strategic customer relationships, drives sales growth with joint venture partners, develops account strategies, presents sales messages, and uses data and CRM tools to identify opportunities and resolve customer issues.

Responsibilities

• Manage and grow a portfolio of Japanese corporate and agency accounts based in the US
• The primary objective includes accountable and successful portfolio performance as measured by the key metrics such as, but not limited to, premium revenue growth, market share, and new corporate account acquisitions including affiliates and supply-chain
• Drive sales actions to increase revenue and share in cooperation with Korean Air and other JV partners within a set portfolio in the US
• Build, maintain, and manage relationships with all account stakeholders, at varying levels, up to and including C-Suites
• Maintain sales agreements with key customers, deliver exceptional support and identify opportunities for relationship growth
• Evaluate performance and make data-driven recommendations to support sales development and optimize revenue potential
• Implement B2B2C initiatives promoting SkyMiles, Co-branded credit cards, Corporate Travel benefits through onsite Travel/Benefit Fair, Executive Assistant Seminar, Expatriates/traveler Seminars, or other company events
• Develop account strategies aligned with Specialty Sales goals and customer business objectives, using consultative account management approaches to maximize perceived customer value
• Present Delta and its Joint Venture partners’ key sales messages to large groups, from travel counselor and/or corporate travel manager to leadership level
• Enterprise selling approach including elevating ancillary business profile within portfolio, e.g. Wheels Up (Delta’s charters & private aviation sales), Delta Vacations
• Participate in the nationwide events targeting the U.S. Japanese and TPAC JV countries’ communities
• Liaise and represent Delta with relevant chambers of commerce, business organizations, embassies and consulates
• Leverage industry technology, sales platforms, and data analysis tools to identify sales opportunities and present findings to internal stakeholders through SFDC
• Identify, resolve, and escalate customer issues, while providing feedback for continuous improvement

Skills

• Professional proficiency in Japanese (speaking, reading and writing) is required
• Excellent interpersonal skills and business decision-making capabilities
• Demonstrated ability to tailor communication of new product/service features to align with customer business goals
• Skills in contract preparation, negotiation, and implementation
• Ability to perform data analysis to identify and communicate sales opportunities
• Strong written and verbal communication, time management, planning, organization, negotiation, and presentation skills
• Ability to work independently in a virtual office and work extended hours, including nights and weekends as needed
• Willingness to travel extensively, both domestic and international
• Proficiency with Microsoft Office (Word, Excel, PowerPoint) and CRM tools such as Salesforce or similar platforms
• Comfort with digital collaboration and reporting tools in a virtual office environment
• Must be satisfactorily performing in the current role
• This position is based in the New York metropolitan area. Candidates must reside in, or relocate to, the New York metro area as a condition of employment
• Consistently prioritizes safety and security of self, others, and personal data
• Embraces diverse people, thinking, and styles
• Possesses a high school diploma, GED, or high school equivalency
• Is at least 18 years of age and has authorization to work in the United States
• Bachelor's degree in Business, Marketing, or a related field preferred, or equivalent airline sales experience
• Recent airline sales experience
• Deep understanding of Japanese culture and business practices
• Experience managing Japanese corporate and agency accounts
• Proficiency in an additional Asian language
• Working knowledge of sales technology, CRM systems, digital reporting dashboards, and industry tools to drive efficiency and insight

Benefits

• Industry-leading profit sharing program
• Performance incentives
• 401(k) with generous company contributions up to 9%
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs supporting physical, emotional, social, and financial health
• Employee assistance program offering support for employees and anyone in their household
• Free financial coaching
• Extensive resources supporting mental health
• Domestic and international space-available flight privileges for employees and eligible family members
• Worldwide partnerships to engage in community service and innovative sustainability goals focused on reducing the carbon footprint
• Recognition rewards and awards through the Unstoppable Together platform
• Business Resource Groups connecting employees with common interests to promote inclusion, provide perspective, and help implement strategies
• Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks, including car and hotel rentals, auto, home, and pet insurance, legal services, and childcare

Company Overview

• With more than 50 years in business, Delta Vacations — a Delta Air Lines company — is one of the largest vacation providers in the U.S. It was founded in 1969, and is headquartered in Atlanta, Georgia, US, with a workforce of 501-1000 employees. Its website is https://www.delta.com/us/en/delta-vacations/about-us.